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"Swift by name, and definitely by nature! At first, I thought “Swift” was just their last name—but it’s also the perfect description of their service. Scheduling was a breeze. They could’ve come out the same day, but since it was rainy and not too hot, I chose the first appointment the next morning. I received a text with my technician’s photo and a call about 30 minutes before arrival—great communication! EJ, my technician, was kind, professional, and very respectful of my not-yet-settled, slightly messy home. He was well-spoken, got right to work after a brief friendly chat, and checked both the inside and outside components of the system. Believe it or not, he didn’t find anything wrong. He mentioned it could be an intermittent issue, but rather than guessing or upselling me on unnecessary repairs, he was honest and transparent. That kind of integrity is rare and incredibly appreciated—especially in a specialized service industry. Tom, who was with EJ, handled the sales side but was equally knowledgeable. He patiently answered my (many) questions and explained what could be going on with the system. He also introduced me to their Comfort Club, which is genuinely a great value. For $199/year, they service your HVAC twice, waive all diagnostic fees (no limits), and give you 20% off repairs. Plus, their regular service fee is only $49—lower than most I've seen. Since my house tends to get warm in the evenings, they showed me what to check and encouraged me to call when it happens again. I hesitated at the thought of after-hours fees, but Tom said, “Join the club, and there won’t be a fee.” Simple and smart. I wholeheartedly recommend Swift Services. I'd gladly refer them to single moms, college students, or anyone who may feel unsure or overwhelmed when facing appliance issues. No pressure, no scare tactics—just trustworthy, efficient service. Exactly what you want when you're letting someone into your home. UPDATE: At 6pm i called because the AC was frozen (I thought.) EJ took the call, instead of the regular On Call Tech. He drove 40 minutes (I know this because the have a cool tracker) to come to my house. The AC was fine, again. I asked about a box on the side of the unit. Long story short, the previous homeowners had the power company put a Demand Restrictor on the unit which is limiting electricity to my AC and causing my sleepless nights. That'll be rectified ASAP, by the power company. "No Charge," said EJ."

"Very happy with the install process and quality!"

"This project was a breeze. Hunter communicated when he would be onsite and how long it would take. He was punctual and did exactly what he promised. What impressed me most was how he kept me informed about the project and his total professionalism. I am going to use his services again within the next three to four months. I highly recommend him."

"If you are reading this review, you must be thinking of using Bathkingz. Before deciding to utilize their services, read on and decide if this is the type of experience you want. I am leaving personal opinion and speculation out of this review, and just stating the facts. First, I give this company a one star, but it does not apply to the quality of work. After 19 days since the demo of our old shower started, we still do not have a working shower, so I can not comment on quality of work. Here are the facts of our situation and you can decide if you really want to use this company or not. In February, we agreed to let Bathkingz provide us with a new shower. We had a new construction house, and were told quite a few times by them 2-3 days after material arrived to complete the job. We also told them we wanted to move into house in mid April, and they assured us there would be ample time to get the material in and get shower completed before we moved in. In Early April we contacted them to see how things were progressing and we were assured around April 9th our material would arrive. On April 10th, a team came out and started demo on our old shower. It looked like everything would be done in time for us to hire a painter and move in around mid April as planned. On April 14th, the crew came out and started the installation of new shower, this continued on the 15th. The crew only works a few hours a day and the speed in which they moved did not leave us a lot of hope that the shower would be completed before April 16th as we had a painter scheduled on 16th and we were scheduled to move in on 18th with a moving company. So we decided to ask one of the crew members how long it would take as we were told 2-3 days. They told us never 2-3 days, and maybe by end of week. So we ended up postponing the Painter and we were able to get the moving company to agree to move us on Monday April 21st thinking at least the shower would be done. On the 17th the crew only worked for a few hours, and on April 18th one person came out to install the shower head. That was last work that has been done on our shower. Since we moved in on the 21st and it was Easter, we decided to wait till Tuesday the 22nd to contact Bathkingz to see what was going on. We were informed that there was some material that was damaged in transit, and that the manufacturer was expediting shipping of the material and it should arrive by end of week. That was the first we heard of that. So we patiently waited until end of week, hoping we would hear something, and of course we did not, so on Monday, April 28, we reached out once again to Bathkingz and was told the parts department verified the material was delivered in, but that needed to be verified. So the owner does not trust his own parts department, but somehow expects everyone to trust him. It is now Tuesday morning April 29th. It has been 19 days we have been living without a shower. In addition, they have left material and the shower doors in my garage, and we can not put a car in the garage because of this.We still have no idea if and when our shower will be completed, and only get vague communications with no follow up as to when the shower will be completed. I decided to try this method to see if we can get a more definitive answer as to when our shower will be completed. Randy, I see you read and respond to reviews, so you stated your crew needed 1 more full day to complete the shower. I am planning on updating this review everyday with what has happened the previous 24 hours, and if you want to show your company is better than a 1 star company, just respond to this review with when our shower will be completed by"