Old South Appliance, LLC

Hired them to repair my range hood issue. They came, ordered parts and attempted to fix the problem. The issue is that they never fixed the problem and I?ve been trying to get them to come back and fix it for months. I paid them for the work that was done but the problem was never fixed. They?ve promised me several time over the last few months that they would fix it. After about a dozen scheduled appointments that they?ve never showed up for, I?m likely going to take them to small claims court. We?ve wasted hour waiting on scheduled appointments where they?ve never shown back up. I?ve requested a receipt from the original work but they refuse to provide it. Stay far away from this business. Very shady and unreliable.

Brandon arrived as expected, evaluated the problem with the washer, came back to install a new part and when that did not work, returned to install another part which corrected the problem. We were very pleased that he was professional enough to help solve the problem instead of telling us that it could not be fixed. We will certainly keep his phone number in case we need a repairman again. If only he worked on sewing machines.........

Great install by Brandon - repair of old unit was too expensive so purchased new one and Old South did installation. Very knowledgeable, efficient, and cleaned up well after the work. Will definitely use Old South again when required!

They were having problems with their phones but they have responded quickly.

Great

I would highly recommend this company, particularly Brandon who was my technician. He was courteous, professional, and knowledgeable. He quickly assessed the problem and was able to remedy my problem the very same day. He also explained all the things he did and was happy to answer all my questions. I will call this company again and ask for Brandon. I also think the price was a fair price for the work involved. Thank you a hundred times.

The pro was very professional and respectful. He was knowledgeable and was able to fix my appliance quickly. He even drove across town to meet up with a colleague to get the part that was needed to make the repair.

Competent, professional, and punctual

The repairman was very professional and quickly repaired the heating element in my dryer. He even drove to meet his partner to get the part to match the model number of my dryer.

They are very knowledgeable and professional

They cash the check, and they never came back to provide me the quote or finish the job. 

Never got back in contact with me on ice maker, ripped me off for $200. I will never recommend them. They are a Fraudulent company. I want my money back

Thoroughly professional!

N/A

They are not trustful, they do not get back to you after they take your money. You leave messages on voicemails and no one picks up, I get no response.

Great customer service!

Reliable,on time,fair pricing

From the time I was in contact with Old South Appliance until the day of repair for my dishwasher, I was very pleased. The day of the service repair, Brandon was very polite and thorough. He explained what the problem was and within no time my dishwasher was working again. I would definitely recommend this company.

On time, professional, explained everything he was doing. Brandon is a gentleman and a pro.

My experience was great! The technician knew exactly how to fix my problem. The technician was very professional explained everything to me before he started repairs. I will highly recommend Old South Appliance.

Very professional and keeps you informed

Our technician was a rock star; courteous, knowledgeable, very thorough, efficient, and a pleasure to meet! Diagnosed the problem and came back later with part and repaired.

They (Brandon) came out as promised and said he thought it could be a sensor problem and I would hear back by the end of the day with a quote to fix the issue. When that did not happen I called the next day and was given an apology and assured I would hear back within the hour. The NEXT afternoon I called and could not leave a message as the voice mail was full. They basically took my $85 dollars and ran. Angie List called to ask how things were and I told them the same story. They said they would have someone else call and to date I have not heard from anyone. I feel at the very least my money should be refunded, they did cash the check, pronto!

You will not go wrong to use their services Top notch thank you so much

They were able to order the correct part and had the washer fixed within days.