Get matched with top roofers in Richland, PA

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"Timely and professional. Highly recommended!"

"DK Contracting did a very good job. Daniel communicated with us thru out the process and got the job done quickly and efficiently. The products they used were good quality and look great. Larry U."

"What an exceptional and professional person. Bob thoroughly explained everything in detail that needed done to my roof. He was prompt and his work speaks for itself. My roof looks brand new. No hidden costs. I was thrilled with his work and highly recommend him to anyone looking for roofing work. Call him and he will answer promptly. "

"Work i hired this company for is not started at this time but,customer service and support has been outstanding to date."

"End to end, starting with the Home Genius salesperson and ending with the Home Genius project manager on site inspecting the completed job and making sure I was thoroughly satisfied, the experience was terrific. I had specific requests and Home Genius listened carefully providing excellent advice and easily accommodated all requests.  In spite of the weather and the holidays, Home Genius delivered swiftly. Several HG representatives were continuously in contact with us. The final product was superb. My wife and I are delighted!  Highly recommend HG! "

"I appreciated that Billy did not try to sell me on anything right away. He listened to my concerns honestly told me what was going on and did not put any pressure on me at all. That is a rare quality these days and one that is much appreciated! This company cares about earning your trust and business. Appreciated that the crew showed up on time, was courteous and did the work in a timely manner. I also appreciate the fact that for the next twenty five years if there is an issue I have someone to call. "

"Project was repairing or replacing small roof on the back of a row home in Lancaster. Roof was over 30 years old. William was willing to quote and start work on it while we were still out of town. Top quality rubber roofing material used. He also put a layer of silicone coating on the larger top roof on the house. The grey dirty picture is the old roof. Particularly good flashing and sealing work against the walls of both houses. Ignore the metal cable, that was for the dog run."