
Serving Quincy, PA and surrounding areas
Emergency services offered
"They did an excellent job. I have a shining brand new roof and it is all because of them. I was working at home when one of their men rang my doorbell and told me that they were working in the neighborhood. He was very polite and wanted to know if they could check my roof for damage because they were doing free inspections for the neighbors of the house where they were replacing the roof. Also, he said that he could see that my roof might have wind damage. I really didn't have time to watch them crawling on my roof and I let him know that but he told me that they didn't even have to get on the roof to check it. They could just fly a drone over and take pictures. It would take about 15 minutes and they did not need me to even be there. They just needed my approval. And I would get a free roof inspection out of it. If it turned out that there was damage to the roof, their experts would see it in the drone photos. If there was damage, they even promised to help me with my insurance company. I figured that I had nothing to lose. So I told them to go ahead and forgot about it. They emailed me the roof inspection a day later. Along with it came a series of photos of my roof. Apparently, their experts saw something in the drone photos because they contacted me and wanted to go a step further and send men up on the roof to check out what appeared to be damage that they saw in the photos. Again, I did not even have to be there for this inspection either. They sent a roof expert up and he confirmed that there was sufficient damage to talk to my insurance. I'd heard this kind of thing before and was not a believer but I let them contact and talk to my insurance which is USAA. I don't know if you know USAA but they are very good at this stuff and would never have let this go any further if there wasn't a real problem. USAA sent out an inspector and Eastern Exteriors had one of their men come and talk to him. Then they took him up on the roof and showed him the damage. Again, I didn't have to even be there for the process. They dealt with USAA and showed them the damage. USAA agreed with their roofing experts about the damage to the roof and sent me a decision to that fact. Then they sent me the money to replace the roof. Again, all I did was receive the letter from USAA and call Eastern Exteriors who scheduled a day to replace my roof. Before they started, they must have checked the yard thoroughly. Because even though I had spent a few minutes preparing for this beforehand. I had accidently left a rather expensive piece of equipment in an hard to get to place in the yard. It was out of sight but might have been hit by some of the debris from the roof. They really checked the worksite closely before they started because they found it and moved it out of the way. On the job, they were extremely professional. They showed up early and did the work quickly and cleanly. In less than a day, they removed my old roof and replaced it with a new one. They were very good about their work. My wife and I were working in the house the whole time and did not hear a thing! If I hadn't seen the new roof I wouldn't have believed that they were working up there. They were that quiet. After they finished replacing the roof, they cleaned up after themselves thoroughly. They not only cleaned up all debris from the job but ran magnets over the yard to ensure that no nails got left behind. They even checked the driveway which is quite a distance from the roof but I was especially worried about because of the possibility of getting a nail in a car tire. The super service continued after the job. They helped me with my insurance company the whole way. Even calling them when the check for the work was delayed because of the problems we are having with the mail right now. I really cannot say enough about John and Chris Moye other than to say if or when they come to your door, listen to them. My wife thought it was a scam and tried to get me to blow them off when they first came around but they sounded knowledgeable and just wanted to fly a drone over my house for a few minutes. Now she admits that we would have missed a golden opportunity if I hadn't listened to them. And we would have."





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