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Locksmiths questions, answered by experts

If part of the key is protruding out of the lock, you can use a pair of needle-nosed pliers or tweezers to gently turn the key in the lock to open the door. If the key is fully inserted into the lock, you may also be able to use a key extractor to help turn the key into the unlocked position. 

But if the key breaks off halfway into the lock or you simply can’t reach it to help engage the unlocking mechanisms, you should probably call a professional.

Yes, keyless locks can deter burglars, mostly because they boost security and offer advanced features. Most models allow for unique codes or temporary access, making it harder for intruders to break in. Many of these smart locks even alert you if someone tries to tamper with them. However, you need to remember that while they provide an added layer of protection, no lock is completely foolproof. Pairing these locks with good security habits—like proper lighting and surveillance cameras—creates a strong defense to help stop intruders in their tracks.

Although you should rekey your locks after moving into a new home, you may feel more comfortable replacing the locks entirely. Here are some other scenarios when you should replace your locks rather than rekey them:

  • When someone moves out of your home.

  • There are too many copies of the existing key.

  • Your home experiences any type of break-in.

  • You lose your key with the address on it.

There are many times when you should change your locks. When moving into a new house, ensure you know the whereabouts of all working keys. You should also change locks after a home break-in, losing your keys, or if you suspect your keys have been stolen. Always change your locks when they break or become unreliable.

A keypad deadbolt, a lock requiring a code entered on a keypad entry, can be a convenient option for families with children coming in and out and needing access to the home. It can also offer an easy solution if you rent your home out, since you can easily change the code as needed. So, depending on your home entry’s needs, a keypad deadbolt may be worth the extra expense.

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