Get matched with top window shutter pros in Mount Union, PA

"Very happy with our new windows."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Didn't use them
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"The man I talked to was very professional and timely. However, he explained that this particular job was beyond the scope of what their company does. I would certainly use them on another 'issue'.
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"He fixed a leaky toilet bowl, he had to make two trips but he fixed the problem efficiently, charged us only for one trip. He also put a vanity light and a driveway lamb post. He was accurate in his cost and time estimate, gave great suggestions and help with buying the right parts.
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"I ordered the windows and patio door a few weeks ago from one of the Big Box stores. Steve Martin and Son were tasked by that Big Box store to do the installation. The Big Box store telephoned me yesterday to let me know that the installer would be contacting me to schedule an installation date and time. The installers telephoned me the same day, yesterday, and scheduled the installation for 8:30 am the next day, today. They showed up promptly on time, and the three of them went right to work. They were very efficient and respectful. They had all 9 original double-hung windows removed and their brand new replacement windows all installed by approximately noon. They removed the original sliding glass patio door, and boarded up the opening. A concrete contractor is replacing some of the concrete under the patio door opening, and then they will be back in a few days to complete the installation of the new sliding glass patio door. They completely cleaned up after themselves; and even stayed long enough to fully demonstrate to me exactly how the new windows open, lock, slide, and tilt in for cleaning. Very pleasant, professional, and cordial.
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"They were very knowledgeable. They fixed my reclining sofa to a better condition than before it broke. I was very pleased."

"Andrew Williams provided us with professional and time appropriate window treatment services. He is trustworthy, does what he says he will do, and does a great job. He is also a very nice gentleman who is easy to work with."

I am experienced, intelligent and smart!

"A+ is a great company to work with. They provided great service by making sure the paint product was the right one for this job. They went the extra mile by properly preparing the roof, tightening loose screws, making some minor repairs in the process, arrived on time with the right equipment and above all with a very professional and friendly attitude. The roofs, house and barn, look brand new and the color is perfect. Would we hire A+ again? Absolutely!!"