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"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"They were professional, and they did a very well job."

"Navarre was the second person that came out to service the heater and he found the problem and was very professional. I would recommend him to come out if you need a Hvac."

"Desmond and his team are amazing! "

"We hired this contractor almost a year ago to do various projects. The work was supposed to be finished in 10 days according to the contract. We are here almost a year later and there is still work that is unfinished. I paid Martin before all of the work was completed, and I can’t get ahold of him to finish the work now. The pipe still hasn’t been cut, and there is still a huge piece of concrete in our side yard. I’m not sure what to do now."

"I have lived in my house for two years, and have had problems with rooms that wouldn't get cool in the summer (despite central air conditioning), or stay warm in the winter. I had to move my bedroom after the first summer and winter, and could not comfortably sit for long in my living room. I replaced all my windows with triple paned ones in March 2020, which made little difference. I had PECO do an energy assessment of my home last spring. Home Energy & Comfort was on PECO's list of recommended contractors. I researched them further, and their reviews were impressive. I soon found out why. Gordon Clark, one of the co-owners, and a crew of three to four workers spent two days at my home in early June 2020. To make a long story short, they insulated everywhere that needed it (including the garage which is underneath my living room), air sealed gaps and cracks where needed, sealed up ducts, spray foamed rim and band-joist area, and did air seal blowing tests before and after the work. The team was always polite and respectful, and masked due to the Coronavirus. They protected everywhere they worked with plastic sheets and tarps, and cleaned up well afterward. They also did all the work to submit paperwork for rebates from PECO, and deducted the rebate amounts from my bill rather than have me wait for them. This has honestly been the best money I have invested in my home. The hot days have shown me the vast improvement in energy efficiency. I was able to move my bedroom back to the bigger room in the southwest corner, which is now very comfortable. An added bonus is the reduction of dust in my home. I am very happy I chose Home Energy & Comfort to do the work in my home!"