Get matched with top countertop and backsplash pros in Kutztown, PA

"Do not hire this company and Lowe’s should stop using them as a subcontractor. They do not care about jobs done through Lowe’s despite them being just as expensive. Got very expensive quartz countertops. They showed up last minute 4pm in a 12-4 window and rushed the project to finish it in just 45 minutes. There were several damages to the quartz and it looked awful. The guy pulled a bait and switch and said he could come back the next day. When I called I was told they don’t know why he said that and “have no idea where he is, he’s busy” and that I’ll have to take it up with Lowe’s. I certainly am taking it up with Lowe’s but the company that did the job and received the money should have a little more pride in their work. If you do go through Lowe’s in PA, tell them you don’t want Eastern Surfaces."

"I have used other contractors in the past this was my worst experience. I called to schedule an estimate and they were booked out 6 to 8 weeks as of March 10 I got an estimate date first week of June the Day of the estimate I received a call if they can reschedule next week they were busy which I agreed upon. The following week they came out took detailed information on what I needed done and stated they had to draw up an estimate and will get back to me. After the third week I started calling to see where the estimate was it took them three more weeks a total of six weeks to get me an estimate and then the estimate wasn’t of the whole project I wanted done. They missed several things so then I got the second estimate which I agreed upon and they stated they will call back with a date for repairs. Second mistake I waited another four weeks before they got back to me with a date on Monday and Tuesday the end of September. They arrived on Monday and Started some of the work I was a little concerned and called Dean Martin co owner and discussed my concerns the following day they did some adjustments and by the time I got there after a four hour meeting in the morning they were gone. Two workers no more than nine hours of work and they stated they will get back to me with someone to do the drywall patching. Granted this was Tuesday no one got in touch with me until the following Wednesday when they asked if they could come in that Thursday which I was out of town. This is incredibly frustrating they are not well-managed in the Their projects. Granted the flooring was nice but the patch work was disappointing for that price entire walls should be replaced not small sections. So now I had to go ahead and hire another contractor to finish the work and the New contractor got back to me the next day. Angie recommended Action Door they were expensive however I thought that came with their work ethics and quality of work which I am far from impressed. I would not recommend this company to anyone. I just lost $4000 down payment incredible"

"They got there quickly and fixed everything. Storm door was closing and latching again. The siding was a last minute ask and he went up and secured it back in place."

"Ryan’s customer service was great from beginning to end. I highly recommend the family owned business! Very professional work and service!"

"Very easy to work with completed the job quickly and cost was very reasonable."

"He did a great job and he is a great man. Easy to work with"

"He finished the roof but did not tell me about the error in his workmanship. He did not finish the whole work. Update 12/22/2021: He finished the roof and said he fixed the problem, he showed me how he was to complete the repairs and after it was complete the work was not done in the manner he said he would do it. A new problem was noticed with the shingles and they are overhanging on a peak of the roof and are not attached and will blow off with high winds. The second part of the job, to put two sides on the shed was not done properly, he is charging me to come out to fix it, which is ridiculous, that is why contractors put that in their estimates. He was going to come out on a Saturday but change to Friday since it was going to rain on Saturday, when he called me and by the time he arrived on the job site it would be dark, I told him I did not want him to work in the dark with a flashlight. he keeps giving me excuses on why he cannot come out on certain days for personal reasons. The job should have been completed in October, except for his constant excuses for not being able to come out. If the problems are not resolved by the end of the year I will escalate this by other means."

"Do not hire this business for anything. The company is not trust worthy and will take you money and not think twice about making things right. After a 2 hour court ordeal and winning in court 3 times I am still waiting for a refund of a deposit of $3,000.00 that is owed to me. The courts ordered Lehigh Patio Room to return a deposit that was paid in March 2023, and still today I am waiting for the return of the deposit. The owner has refused to refund my deposit even after it being court ordered by the courts. Do not sign any contract with this company and give any deposits as you will truly regret it. Lehigh Patio Room has consistently lied in court under oath, to the Better Business Bureau and even to the Attorney Generals Office and has been found liable and guilty of all the above yet continues to refuse to refund the deposit awarded by the courts. A true nightmare. Stay away from this business. "

"OMG..Hire these guys fast! Honestly, David and Chachi did an amazing job on my counter and back splash. These men are so professional, kind, and friendly. They measure, cut and installed complete in the time frame they said. They cleaned up after themselves,which was appreciated. Cannot say enough good things about them. Im now having my bathroom vanity done next. I will never go with another company, ALLIANCE IS #1 IN MY BOOK! See my before and after."