Get matched with top eifs installation pros in Fredericksburg, PA

"BUYERS BEWARE! We were excited to sign the contract and really felt that this was the correct choice for a rental we own after reviewing feedback on Google, HOWEVER, we were so WRONG. Salesman assured us that was no difference between paying cash, credit card, money order, etc. To our surprise, credit cards ARE charged an additional 3 percent surcharge. This would have been nice to know after spending over 37,000.00 for a roof. Their response was, well we have no control over what the salesman tells you and there is absolutely nothing they can do about the surcharge. So as the roof was being installed we were told by the supervisor on duty that all the debris would be cleaned up upon completion but that did not happen. In fact our tenants sent us pictures of handfuls of nails, staples and debris that was scattered all over the gravel parking lot that surrounds the front and side of house. Called Bachman's the following day and they sent out a project manager to view the debris, but WE were REQUIRED to be there when he arrived. The project supervisor cleaned up some of the nails, but not all since he only had a tiny magnet and this is a huge parking area. He said the crew that installed the roof is from Trenton, NJ and he would need to send them out in the next few days to clean things up. He said that they use "hundreds of nails when installing a roof and if a hundred drop to the parking area, well that's pretty good", WOW! We were also told by the project supervisor that he was INSTRUCTED NOT TO LEAVE until he had a check in hand for full payment, even though the property is surrounded by debris, nails and staples. We did not have our checkbook on us at the time so he followed us home and waited outside our house until the check was handed to him. After giving him the "post dated" check, we told him to wait three days for the money to transfer to the checking account otherwise our account would be overdrawn WHICH HE AGREED TO. Needless to say, he cashed the check the VERY SAME DAY that it was handed to him, OUCH VERY UNPROFESSIONAL, now we are facing over withdrawal banking fees. The only thing this company cares about is the money (and they need it IMMEDIATELY) even though you are not happy that your property is surrounded by staples, nails and roofing debris. The picture below was collected from only a 3' X 3' area. We are current owners of a family-run business for years and have NEVER and will NEVER treat a customer in this manner. Please take our advise and STAY AWAY. Bachman's is way over-priced and we should have chosen one of the 5 other roofing competitors who were at least 13,000.00 less than Bachman's. LESSON LEARNED THE HARD WAY."

"I needed a new roof because the shingles blew off, I met with the remodeling expert and really liked the 50 year warranty . The project manager Fred was very nice and respectful throughout the process."

"I highly recommended Ryan and his team. They did an absolutely fantastic job for me. The repairs on my wall have been done in a timely manner and it is hard to tell that there was a problem before. Ryan and his team are very pleasant and stay in touch during and after the job is done. Excellent!!"

"Work i hired this company for is not started at this time but,customer service and support has been outstanding to date."

"I appreciated that Billy did not try to sell me on anything right away. He listened to my concerns honestly told me what was going on and did not put any pressure on me at all. That is a rare quality these days and one that is much appreciated! This company cares about earning your trust and business. Appreciated that the crew showed up on time, was courteous and did the work in a timely manner. I also appreciate the fact that for the next twenty five years if there is an issue I have someone to call. "

"Ryon was extremely helpful and professional. I needed stucco repair done within a few weeks and he was able to complete the job in a timely manner. I would recommend Kasters Exteriors to anyone who needs any type of work done on their home and feel confident the work will be done and look great."

"As far as the roofing itself, it appears that they did a good job. Unfortunately, they lost one star for misplacing my deposit check, lost one star for forcing me to stop payment on that check and lost a third star for misplacing my balance check, though they did end up finding that one after a few days. You would think that they would have all those processes ironed-out after having been in business for so long."

"A great crew who worked continuously until the job was done. Great clean up after job. Good communication. Work is guaranteed. What more can you ask for?"

"RoofX didnt excellent work on repairing my roof and replacing my gutters! Very professional workers. Brian is very professional and excellent at explaining the work that is being done, also Brian is a good listener to the customer… reassuring the job gets done up to customer specs."