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"We have just finished up having demo work done in our basement after we got several inches of water in the deluge of storms a few weeks back, and needed to pass along our recommendation. After several DAYS of back-and-forth voicemails and â weâ ll call you back in 10 minutesâ with a popular restoration company, I started to look for a better solution. After all, who doesnâ t want to wait a few extra days as the mold starts to spread? I reached out to Noah at ServMate, and cannot say enough about how terrific he and his crew were. He answered my call and was at the house the next morning. Even showed up a few minutes early, whenâ s the last time you had a contractor do that? We had a drawn-out debate with our insurance company about coverage (they declined to get involved, naturally) and Noah was patient and helpful the entire way through. When they declined to assist, he made sure to work the bill to a number we could manage. His crew showed up on time, friendly, clean, and efficient. They put in a 12-hour day to make sure they got everything done as fast as they could so they could start drying the place out. One poor guy got saddled with 3+ hours of air chiseling the old vinyl tile up, but they still left with a smile. Every call and text was answered immediately or returned within minutes, day or night, weekend or not. All work was done to fit into our schedule. They were more than cooperative in helping make sure we knew exactly what was and wasnâ t salvageable, cleanable, etc. When the bill came due, Noah made sure to rework the invoice so we could split it over check and credit card payment. While I canâ t say the basement flood is an experience I enjoyed, working with Noah and his team was beyond an A+ experience. Should you find yourself in the same unfortunate position this spring, know that you will have a bright spot in the mess."

"These folks were absolutely wonderful. We would hire them again if the need arises. The employees were polite and did great work."

"So far, they were great."

"Did a good job"

"My family was extremely pleased with the entire process. The communication was excellent throughout and the job was started and completed exactly when promised and very well done. I have no hesitation in giving a full recommendation."

"The crew came to the house and modified their way of working to accommodate the tight work space. They were friendly and went above what they had to do by saving my flowers out of my flower bed before they began digging out the space. They answered my questions and explained how things were going. The company owner often checked in by phone and in person to communicate with me regarding the job."

"Quick and helpful"

"This Company is Great at Removing and putting back on siding, Not so good at French drain project. My brother and myself re-did both sides of the house, pertaining to the French drain."

"Awful. Absolutely awful. We hired them for an insurance claim. The job was extremely sloppy. The drywall is uneven and chunky. There was paint splatter on my floor that no one felt the need to clean up. There was a spot on my floor that was supposed to be fixed under the carpeting. It was never fixed and I paid out of pocket to have that carpeting replaced and that floor fixed. the padding was never replaced under that section of carpet either and I paid for that too!! When I brought it up to the owner, I receive no response. I have called and left voicemails, my wife has called and left voicemails. I even contacted the restoration company who hired these goons, and they are just passing us off to the owner like it's all his fault. NO you hired an incompetent contractor. He has been to small claims court before, he may be going there again if this issue isn't resolved."

"TLDR: Have the quality of the work stated in the contract, not just that the work will be done. This was by far the worst contractor I have ever hired. I hired them to hang drywall in 2 bedrooms, box in a pole in my basement, box in a duct, finish mud on some drywall that I hung myself, and paint my kitchen/living room. They continually messed up and I had to personally show/tell them how to do their job. The pole they boxed in, in my basement, was over an inch and a half out of level. To the naked eye, it looked like it was leaning. Same thing with the duct they boxed in. When confronted, they blamed my children for kicking the pole out of level, when it was actually screwed into my concrete foundation. They claimed to have built the duct box out of square on purpose. They flat out missed spots in my living room when they were painting because they were careless. You can see individual roller marks on the walls. Drip marks abound. My 10 year old could have done a better job painting with a roller than these guys did. There is paint all over my vaulted hardwood ceilings that they didn't bother to clean. There is paint on my kitchen table. There is paint on almost every door and window in every room they painted. One evening they left and I had to clean up their paint pans and rollers. The drywall work is possibly the worst I have ever seen. I can see most of the drywall seams because the mud is feathered so poorly. They missed every outlet box they cut out in the two bedrooms. Then they just fished the wires through the hole and screwed the outlets into the drywall. They continually did not bring the tools and supplies they needed to do the job that day. Usually blaming my children for taking supplies they claimed to have left the day before when I never even saw them. They went so far as to claim my dog ate an entire 18 lb bag of quick set drywall mud. They often borrowed my tools to get the job done. They left my $600 flexvolt miter saw out on the deck in the rain and below freezing temperatures with two 12 amp hour batteries in it. They would have walked off with my impact driver if i hadn't caught them. They did get away with my chalk line, two screwdrivers, and a paint pan. For real.... They were hired to paint and had to borrow my paint pan. I cant even make this stuff up. Rarely showing up before noon and often staying past eight or nine in the evening. They didn't leave my house until ten thirty once. Sheena left her cigarettes on my 10 year old daughter's dresser. They left an open razor knife on my other daughter's desk (my children are all 10 years old and younger). Their communication was absolutely abhorrent. I never knew if they were going to show up. Once, Sheena texted me that they were on their way (45 minutes, an hour max of travel) and showed up 3 hours later. Some days they just plain didn't bother to show up at all and didn't tell me at all that they weren't coming. It seriously takes 90 seconds to send a quick text saying "hey there was an ice storm and we can't make it today because of the weather." The entire job was supposed to take a week, but to be on the safe side they said 2 weeks in the contract. They finished on day 19. Nearly 3 weeks to finish a week's worth of work. These guys are absolute clowns. If I could rate 0 stars, I would."