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"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"The technicians were friendly and professional. I will hire them again. Their home office staff is on the ball. Their response time to my text was immediate."

"Rough Diamond Construction Company did an excellent job remodeling my family room/basement. Nate's attention to detail and his expertise was well worth every dollar paid. He was always in contact with me as well as advocating for me when I had a water problem in my basement with the company who initially made the repair. Because of the water problem I experienced in the summer, I decided to have the entire room renovated - new floors, walls, ceiling, doors, etc. Nate and his crew were professional and efficient. The end result is that the room is absolutely beautiful. I would recommend Nate and his team to anyone - you won't be sorry."

"He dug up the outdoor wiring in the ground. I only had half my power I had no heat, hot water or stove. Earth was rock/clay hard and he did it with a pick and shovel. Dug under 3 sidewalks and also was careful not to disturb other pipes and wirings including my neighbors. It took a week and a half. Weather was starting to get cold as well and he worked non stop. I finally got my power and he cleaned up the yard so good. Excellent worker and a pleasant person as well. His price was good. I am 73 and needed my heat and stove and water. I was using an elctric heater during this time. I am so greatful that he was so dedicated to his work."

"Did a good job"

"Online repair. He has helped me in the past and I cannot say enough nice things about him. The next day I had a tiny issue and he responded immediately. Thorough. Thank you!"

"Excellent parts. Fast delivery."

"Dishonest, Unprofessional, Shoddy Work* I’ve read people’s horrible experiences with contractors in the past and always cringed and felt sorry for them but thought, “wow, glad that wasn’t me.” Well, my time came with JR’s Quality Tile & Hardwood. From the start, the owner, Fred, made the experience difficult and it only got worse from there. And yes, I should have listened to my gut at first hint of problem but after reading so many positive reviews online I pressed on. I hired the company to remodel my bathroom after a water leak. I selected all the materials, got the quote and then out of the blue, Fred started asking me to consider other materials but could never provide a clear reason. Living in an old house where there are no even floors, I worried that his questions were steering me to a product better suited for the unevenness in my bathroom but when I repeatedly asked why he only said ‘comfort’ and ‘warmer under foot’. Most of the remodel was done by Tommy, with whom I have no complaints. He did great work installing the tile. The problems I had were solely with Fred and his son. The wainscotting I selected was to be painted, however, once the tile was done the plumber reinstalled the sink and toilet on Fred’s direction meaning that proper painting could not be done behind those items. I asked Fred how the painting would be done and he replied in email, “we’ll do our best to paint around it.” For a $10k+ job I don’t expect half-assed work and I said so. At this time, Fred also told me that they were 25% over budget and wanted to ‘give me a heads up’ so I knew before I got the bill. Never mentioned any of this earlier in the project when the overruns started! He argued with me that the wainscotting really didn’t need painting though I had a line item in quote for painting, and I sent photos of the blemishes, pencil marks and writing (someone wrote ‘TOP’) on the waincotting; then he felt that he shouldn’t have to pay for the plumber’s time; then he finally agreed to the plumber and told me that this son would be doing the painting. After his son was onsite for a few hours and got one coat done on the baseboards, trim and wainscotting he was supposed to return the next day to finish, but oops he forgot that he had orientation for a new job he was starting and wouldn't be back as Fred told me the morning of so Fred came to finish the work. He was onsite for a few hours, painted a bit and reinstalled the toilet and sink. After a few days, I was able to fully see the shoddy work the son and Fred did. In addition to not fixing the over-sanded trim, the baseboards and wainscotting were never caulked before painting so there were large cracks in every seam, many of pencil marks on the wainscotting were still visible, Fred grouted around the pipes in the floor connecting the radiator which my heating company told me should never have been done as it constricted the expansion / contraction needs of the pipes and could have caused huge issues. I spent more than $1,000 to fix the problems Fred and his son created and to properly finish the work they should have done. I deducted this from the amount I agreed to pay, documenting all of the issues he left with photos. When he replied to my email he had the gall to mention that he never even tried to fix the over-sanded trim. Without a doubt THE worst ‘professional’ I’ve ever worked with."