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"EXCELLENT JOB. EXCELLENT contractor. EXCELLENT MANAGER."

"Very hard working, dependable, and they take pride in their work. Expert in any type of construction, roofing, remodeling. They are the best in my book. I am having home projects jobs with them lined up. I Highly recommend this business for a job well done!"

"He was there when he said he would be, worked with us on a diverse project list - carpentry, lighting, light plumbing, handyman jobs etc. - and was a pleasure to deal with. Will definitely have him back!"

"Mark is an extremely hard worker. We had a complicated (to say the least) short sale buying experience and I truly believe it was his hard work ethic and "get it done attitude" that is allowing me to write this review from inside our new home. He went above and beyond to answer all of our questions at all times of the day and even weekends. He had to deal with the bank and two different realtors to get our answers but he always got what we needed. He even helped me with a mortgage question after we made settlement a month later. Our realtor told us from the beginning that he was the best, and lets just say, she wasn't kidding. I wouldn't think twice about using Mark's services again in the future.
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"We love our cabinets! They look fantastic while remaining affordable. The friendly staff at AWD helped us from start to finish. They are very knowledgeable and gave us advice and tips when needed. They were receptive and patient with our ever-changing needs. Once we finalized our purchase, we received our cabinets within two weeks! The cabinets are very sturdy and the color is beautiful. The hinges and hardware are high quality. We are extremely pleased with AWD and would recommend them to any friends or family looking for good cabinets at a fair price."

"This service was exactly what I was looking for.  I wasn't confident about choosing the new look for my living room.  I wasn't sure what my "style" was, and what would look good together.  I needed a consultant to let me know if the items I was considering would look good together.  Amanda called me and we talked about what I liked/didnt like.  She had me post pictures from Pinterest and Houzz of rooms I liked.  From that she was able to tell me what my style was.  She noticed things I never realized before.  For example I apparently picked the exact style couch in every picture I posted.  As I found furniture I liked I would send her photos and she would let me know if she thought they would go good together.  For example she recomended a different coffee table - i needed one that was more substantial to balance the size of the sofa.  She also helped me fine-tune the paint colors for my walls - I thought this was the hardest part of designing the room, but I love the results. 
I was basically looking for someone to guide my choices, but they will also modify their level of service depending on what you need (cost varies depending on service needed).
I would positively use them again!!
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"The technician came within the time frame I was given. He was very professional and respectful of my home."

"Like a said earlier old fashioned nice guy , great crew , precise estimate. i was pleased with the first , job and very happy with the roof. I will be using him next summer too."

We invite you to experience a tradition of customer satisfaction that will exceed your greatest expectations. Our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion, we work with you until the job is done. We are ethical, honest, and easy to communicate with.

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• Met with Gino early June. Original contact with him (he called) was 3 hours after my email on a Sunday! Met with him several times going over what we wanted, gave him architectural drawings of the deck and discussed materials to be used. We had some concerns over attaching such a large structure to the house and wanted to be sure we would have no problems with it shifting or collapsing and to make sure the weight bearing was addressed with all posts etc. He was great to deal with, able to reach easily and quick to sign the contracts and pick up the deposit. I called 3 references, all glowing. All stated Gino's men worked from 7:00am to 7:00pm and finished the jobs in the assigned time and quality of work was excellent. 2 were repeat customers and some even referred him to their friends and actually he was on those additional jobs then. Sounded GREAT!
• Contracts signed 6-22-12

Promised start date 7-16-12 and quoted a 10-14 day job. The only item not included in our original plans was the railing. We changed our minds and added the railing to the bid on 7-17-12 and paid for supplies and labor for this addition in full. Not once did Gino mention this may cause an extension on the original 10-14 day job time.
Promised start date delayed a week to 7-23-12. No one showed up. We had to call him to see what was going on! He then promised they would be there on 7-25-12, no one showed. FINALLY they showed up on 7-28-12. He offered NO explanation at that time.  
His employees would not show up for days with no explanation. Weather was cooperative. I found the prIncipal problem to be inexperienced employees with little to no supervision, they seem unsure as to what to do. Some errors in work were so obvious I noticed them! All issues we pointed out were corrected promptly.   
Here is a timeline of the work done using my dated photographs as a reference so as to be fair and accurate: 
July 28th-siding removed (3/4 of the back of my home is exposed to the elements). Holes being dug for sonna tubes. (note-they did have to dig in bedrock and actually needed jackhammers for a few of them).
August 3rd-sonna tubes in. 3 long beams in for the base of the deck (extending to the back from the house).
August 7th-framing has been done for the second time. First time they had such a bow in it that a foreman ripped it out and redid it in a day! 
August 13th-started roof beam frame. 
August 15th-roof frame complete.
August 20th-shingles on the roof complete-more siding removed.
August 22-face of the roof completed. (triangle part now solid)
August 25th-face of the roof now has scalloped siding 
August 28th-inside of roof framed for soffit.
August 30th-2 of the 3 columns up, 14 X 22 section of decking almost complete.
August 31st-all decking down, 3 columns done- still no siding on my house. We have been having major water damage to the interior of our home due to heavy rainfall and no siding. Spoke with GIno about our concerns but still no finish date set.
September 7th-railing 3/4 done, still missing siding and steps. 
September 13th railing complete, still needs soffit work and gutters. Siding now beginning to be being replaced but it has been almost 2 months without siding!
September 21st-soffit work completed. Siding is on and has been cleaned with a pressure washer.  Finally able to place my recently purchased furniture (June) onto my deck. Still needs lattice work completed but at least now I can sit on my deck (in a jacket!) Just in time to put the furniture away for the winter!
October 3rd-lattice work complete. Deck finally finished.
 To sum up my experience with Gino and ECO Builder Services:
 The end result was a beautiful deck. He always returned our calls even when he knew we were upset or angry. 
  
What I did not like
The time promised for the job (10-14 days) did not equal the time it took to finish the job! (82 total days/60 work days if you count Monday to Friday).
 When I addressed this with Gino I was met with rude comments, him hiding behind 2 separate contracts of 10-14 days , plus the add on contract (for items he neglected to include in the original bid!) 5-7 days and stating the times listed for each job were consecutive.  While I understand weather may play a part in missing some days here and there, I can assure you that the weather was the least of it. Lack of appropriate workers on site was always the problem.
 
I did not appreciate being bumped for more "important" clients and being the subject of his poor time management skills. Spending $19,000 on a deck and not being able to use it for an entire year is not what I had in mind back in mid JUNE.


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