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Hard water stains can permanently damage your glass if left untreated. The minerals dissolved in the water can etch the glass, causing long-term damage and affecting the overall integrity of the surface. Luckily, it is pretty simple to remove hard water stains by using vinegar, baking soda, or commercial cleaners.

Getting a streak-free shine after cleaning your windows requires both the right cleaning solutions—which can either include warm water and dish soap or warm water and rubbing alcohol—and the right tools—namely, a squeegee and a microfiber cloth. To make your streak-free glass cleaner, combine one gallon of warm water with a few drops of dish soap, and mix. Apply with a sprayer or sponge, and then dry with a squeegee, microfiber cloth, or old black-and-white newspaper pages.

Yes, you should plan on being home when a window cleaner is cleaning your windows. The professional will clean both sides of the glass and will likely disassemble parts of your windows from the inside to clean and inspect the inner components, including the balances and weatherstripping. Much of this work requires interior access to your home, which means someone will need to be home to provide access to the window cleaner.

It depends on the company and the services it provides. If a cleaning company is just washing the outside of the windows, the pro may only wash the glass panes. But if they’re washing the inside and outside, they most likely bundle cleaning the sill and frame into the cost. It’s best to ask before you schedule a service to see if the company will charge additional fees.