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Interstate Pest Management

Founded 1963 • With Angi since October 2005

4.7

(204) Verified Reviews

Business Details

Phone Number

Address

211 SE Madison Suite 10

Portland, OR 97214

Description

Interstate Pest Management has been in business since 1963. We are now on our third generation of our family business. We pride ourselves on providing safe, effective and affordable solutions for your pest control needs. Being members of the National, Oregon and Washington Pest control associations

Verified Reviews

A few reviews for this pro...
Rob P.
5.0
07/03/2018
Easy to schedule. They have been very responsive to returning when I see issues that I want addressed in advance of regular visits. Great service.
Description of Work
Ongoing pest management for ants
Category
pest control
Sheri F.
5.0
04/07/2018
Interstate was fabulous. They arrived within the two-hour time window we'd established. Set up the rat traps and were on their way. Within two hours, some unfortunately little rat had met his end. They came back the next day and reset the traps -- as there were a few. We have set up an ongoing monthly program at this time to ensure they don't come back. I love the way I can find a trustworthy, professional provider on Angie's List! Been doing it for years. Thank you.
Description of Work
Rodents! Rodents! Rodents! 🐀
Category
pest control, animal removal
Stephanie C.
2.0
01/02/2018
It didn't. I never got a response to my detailed request regarding the abatement and removal of squirrels that had decided to call my attic home.
Description of Work
Squirrel removal
Category
pest control, animal removal
Teresa H.
5.0
09/25/2017
Yellow Jackets ate through my ceiling and were coming into my house. They came quickly the same day (of the eclipse!) eradicated the infestation and plugged the hole. Very professional and efficient!
Description of Work
Yellow Jacket infestation
Category
pest control
Teresa H.
5.0
09/25/2017
excellent service - the yellow jackets had gotten into the crawl space and eaten through my ceiling! They were fast and thorough..
Description of Work
yellow jacket removal from home
Category
pest control
Meghavi S.
5.0
09/23/2017
They were wonderful. Sealed everything trapped collected and did followups
Description of Work
Mice infestations n
Category
pest control
Michael J.
5.0
09/02/2017
They come out every month. They come and then send me an e-mail . I think I pay about $100 a year. I think they might come out every other month. I'd have to look, it's been a while since I've checked. They'll come out when we call, and we haven't had to call them out for a while. So it's been a year plus since we've had to call them out specifically for an issue. Which means their monthly/bi-monthly services are doing what they are supposed to. I think it's monthly and it must be more like $20 a visit, so that would make it $240 a year, or something like that. I think their price is reasonable. They come out when they say they are coming. They usually let me know when they are coming. We found them through Angie's List. They do interior sometimes, and they spray outside around the house itself, it's not widespread, just around the house. We talked about the chemicals they use, when we first signed up. That was part of the reason we picked them. They had the ones (chemicals) we thought might be ok.
Description of Work
Pest control. They did put some traps outside.
Category
pest control
Michael J.
5.0
09/02/2017
They come out every month. They come and then send me an e-mail . I think I pay about $100 a year. I think they might come out every other month. I'd have to look, it's been a while since I've checked. They'll come out when we call, and we haven't had to call them out for a while. So it's been a year plus since we've had to call them out specifically for an issue. Which means their monthly/bi-monthly services are doing what they are supposed to. I think it's monthly and it must be more like $20 a visit, so that would make it $240 a year, or something like that. I think their price is reasonable. They come out when they say they are coming. They usually let me know when they are coming. We found them through Angie's List. They do interior sometimes, and they spray outside around the house itself, it's not widespread, just around the house. We talked about the chemicals they use, when we first signed up. That was part of the reason we picked them. They had the ones (chemicals) we thought might be ok.
Description of Work
Pest control.
Category
pest control
deborah H.
5.0
06/05/2017
I was unhappy with a prior pest service. Interstate came out, did an inspection, gave me a lot more information about what had been done by the prior service. They told me to wait another week or so for the prior tx to take effect. They didn't charge me. However, they were so professional and knowledgeable, I would go to them first next time.
Description of Work
inspection
Category
pest control
Kathleen G.
5.0
05/01/2017
Excellent, the technicians have all been polite and knowledgeable. The treatment is effective.
Description of Work
Ants inside the house
Category
pest control
Diana A.
4.0
04/10/2017
They have one good worker that does a very good job. The other guy does not do a good job. The job takes about an hour to complete.
Description of Work
Outside pest control.
Category
pest control
Penny R.
5.0
04/06/2017
Great, it ended up I didn't have a pest problem after all but Interstate set my mind to rest about the matter so I'm grateful for their work investigating it.
Description of Work
I thought I had a pest problem so I had Brandon at Interstate Pest Management come check on it. He was extremely cordial, efficient, professional, courteous, etc. I cannot say enough wonderful things about this family-owned business. I will call them again, if I needed help.
Category
pest control

Service Provider Response

Thank you so much for taking the time to write a review, I am very glad we could help.
RITU S.
5.0
02/28/2017
Very well. They are prompt. If there is a new problem, most services are already included
Description of Work
Regular pest control
Category
pest control
Jeffra N.
5.0
02/07/2017
Having been using this company now for several years - no complaints.
Description of Work
Quarterly spraying of house's foundation, around windows, etc. for box elder bugs. Also, maintenance of bait boxes at three bird/squirrel feeders and in garage.
Category
pest control

Service Provider Response

Thank you so much for your review. We appreciate your business and look forward to continue working with you in the future.
Starla N.
5.0
02/02/2017
They are fine. They didn't explain the pests, they said it takes care of the ants. They did a thorough job spraying, I saw some more ants and called them back, they said they were not the carpenter ants and that they did not come out for those types of ants. They pressed me to do a monthly, which I didn't want to do. I feel like I wasted money. I would probably check out other people before using them again.
Description of Work
Pest control.
Category
pest control

Service Provider Response

Thank you for your feedback [Member Name Removed]. I apologize that you had a bad experience with our company and that we let you down. I appreciate you taking my call and hope I was able to educate you, and make this situation right. I feel that we came up with a reasonable resolution and we look forward to being able to service you in the future and turn that experience around.
Amy R.
5.0
01/30/2017
went fine. They told us what we did need and what we could have but is not necessary to what we had done. They were professional and prompt. They did give a small senior citizen discount. When we noticed that the dehumidifier was not properly working they came the next business day to fix it.
Description of Work
covered crawlspace in plastic to make it dry and put in a dehumidifier to keep it dry.
Category
basement waterproofing

Service Provider Response

Thank you [Member Name Removed] for your feedback and your business with our company. If you have any questions or concerns please give us a call and we are happy to help.
Tracy T.
5.0
01/30/2017
Mostly good. There are a few stragglers but I haven't had time to call them back. The person who came to my house was very professional and courteous.
Description of Work
Eradicate ants.
Category
pest control

Service Provider Response

Hi [Member Name Removed], thank you for your feedback. I see on your account that we recently went out to your home, so I hope we were able to address all your needs and concerns. If there is anything else I can do, please let me know. Thank you for being one of our valued customers. We appreciate you!
Meghavi S.
5.0
01/03/2017
This is from service so far. Brandon was very thorough and sealed up access points and put traps around...pulled out drawers got into crawl space....i have a follow up on Friday.
Description of Work
mice and sealing up access areas
Category
pest control

Service Provider Response

Thank you, [Member Name Removed]! We appreciate your business!
ELAINE R.
5.0
11/21/2016
So far so good. It's an on-going process for now. But a call about an awful odor brought quick attention from the company.
Description of Work
Trapping and baiting rats that had gotten into the house through the crawlspace.
Category
pest control

Service Provider Response

[Member Name Removed], thank you for your kind review. We greatly appreciate it!
ALAN R.
5.0
10/04/2016
Very well. Have since used this company to provide quarterly service to prevent further major infestations. I like having usually the same guy (Brandon) do the actual work, and I like their policy of doing any follow-up visits free of charge if the bugs reappear between quarterly treatments. Also like the office staff who are pleasant and competent. It's easy to get Brando or coworker out here on short notice as needed for additional treatments, and Brandon is informative / doesn't mind answering my questions about the chemicals he is using, etc..
Description of Work
Control of a recurrent problem with small black ants inside and outside our suburban home which started a few yrs ago when our summers started getting much warmer. These ants now reappear whenever the weather gets warm or even mild.
Category
pest control

Service Provider Response

Thank you, [Member Name Removed]! We appreciate your business!
terri C.
1.0
10/04/2016
they sent a gal out that had NEVER seen a subterranean termite in person, she had seen pix in a class she taken. After showing her all the evidence of infestation..and her taking pix sending them to somebody. then calling them,she just told me what they told her to say, she told me there is nothing they can do and charged me $125.00 told me that they would e-mail me a report, This was September 12th 2016...I have yet to receive anything from them. I feel RIPPED OFF
Description of Work
termite inspection
Category
pest control

Service Provider Response

[Member Name Removed], So sorry this got missed, I do remember talking to Shelly about this. Good thing no treatment was needed, due to the fact that they were Dampwood Termites. I left a message on your phone. Thanks Brad
ALAN R.
5.0
09/26/2016
Generally works well. I hired this company to do perimeter insecticide spraying and prophylactic rodent control around my single family home in leafy area about 4 - 5 yrs ago. They do this every 3 mos generally. Pros: reliable, good office staff communication, fair price, good access to a knowledgeable service manager with whom I have had good conversations regarding my leaning toward minimizing the amount of insecticide used, and avoiding use of products that have potential side effect of killing bees. Also, I like their policy of a free visit if a problematic infestation occurs between scheduled visits. Also like that the techs remove spider webs, and small wasp nests during visits. Cons: Occasional turnover in their technicians which of course is a fact of life. Did have 1 "fill-in" tech who was not adequately experienced and oversprayed, but he was never sent to my home again after I discussed the issue with their office.
Description of Work
Control of sporadic sugar ant infestations
Category
pest control
ALAN R.
5.0
09/26/2016
Well. Have used this company for about 6 years and generally been happy with their work. As expected, over these 6 years, the technicians have turned over a bit. With the exception of 1 fellow, the techs have been very helpful, polite, informative and have done their work well. The 1 disappointing tech was a fill in guy who did not appear to be qualified to do this work based on my observations. I complained about him, and he has not returned. 1 feature I really like about how this company operates is that if any insect problems arise between the paid quarterly visits, I do not have to pay anything extra for a tech to do an extra visit in a timely way to take care of the problem. Finally, I prefer to not have heavy applications of the insecticides, and to use them as sparingly as possible. The company has worked well with me on this. Have been able to discuss the above, including the choice of agents used with their service manager who is very knowledgeable and helpful. Finally, I have found their office people to be very easy, responsive, and friendly to work with.
Description of Work
Quarterly services to prevent ant infestations
Category
pest control
Mike S.
5.0
08/25/2016
Interstate was very responsive to address our situation. Duane came out to the house and after a walk through of the entire outside perimeter, he determined these were moisture ants and recommended a course of action to eliminate the problem. Rather than just keep treating the problem, he helped us understand the cause. He was professional, friendly and obviously very knowledgeable. Would not hesitate to call them again.
Description of Work
Inspection/Treatment for ants (Kelso WA office)
Category
pest control

Service Provider Response

[Member Name Removed], thank you! We truly appreciate your kind response!
Christine L.
5.0
08/12/2015
Interstate Pest Management is an impressive company! They were thorough from start to finish and paid close attention to detail. They fully answered the questions that I had and explained in detail what the job would entail. They laid drop cloths on the stairs and made certain to close doors behind them. They paid attention to details, clean up and remove all of the old materials. They are an exceptional company and I would recommend their services to anyone needing pest control or removal.
Description of Work
Initial visit to assess situation and develop timeline for job. Phase one was to locate and block entrances to crawl space, set traps in crawl space and around perimeter of house. Phase 2 was to remove all insulation and original black plastic from crawl space. Crawl space was fumigated and new insulation and black plastic was installed. Three additional visits to inspect and remove traps and added additional cement to two holes.
Category
pest control, insulation, basement waterproofing

Service Provider Response

Thank you [removed member name], it was a pleasure working with you.

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Discover, Check, Visa, Financing Available
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Pest Control & Exterminating - Pigeons, Odor Control & Control, Bees & Wasps, Rats & Rodents, Food Pests, Bat Proofing, Raccoons, Animal Trapping, Vent Screen Replacement, Ground Water Management, Crawlspace Rejuvenation, TAP Insulation, Sump Pump Installation, & Bird Netting.

    Services Not Offered

    Ask for details.

    Frequently Asked Questions & Answers about Interstate Pest Management

    How is Interstate Pest Management overall rated?

    Interstate Pest Management is currently rated 4.7 overall out of 5.

    What days are Interstate Pest Management open?

    Interstate Pest Management is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Interstate Pest Management provide

    Interstate Pest Management accepts the following forms of payment: MasterCard, Discover, Check, Visa, Financing Available

    Does Interstate Pest Management offer free estimates?

    Yes, Interstate Pest Management offers free project estimates.

    Does Interstate Pest Management offer eco-friendly accreditations?

    Yes, Interstate Pest Management offers eco-friendly accreditations.

    Does Interstate Pest Management offer a senior discount?

    No, Interstate Pest Management does not offer a senior discount.

    Does Interstate Pest Management offer emergency services?

    Yes, Interstate Pest Management offers emergency services.

    Are warranties offered by Interstate Pest Management?

    Yes, Interstate Pest Management offers warranties.

    What services does Interstate Pest Management offer?

    Interstate Pest Management offers the following services: Pest Control & Exterminating - Pigeons, Odor Control & Control, Bees & Wasps, Rats & Rodents, Food Pests, Bat Proofing, Raccoons, Animal Trapping, Vent Screen Replacement, Ground Water Management, Crawlspace Rejuvenation, TAP Insulation, Sump Pump Installation, & Bird Netting.

    Are there any services Interstate Pest Management does not offer?

    Ask for details.