Get matched with top hardwood flooring pros in Drain, OR

"Brandon transformed my boring cyclone fenced back yard into a tropical oasis. He does beautiful work and is a pleasure to work with. Highly recommended!"

"Very amazing and professional"

"This is an outline of issues we had: Clarity At our first meeting, Jason Schrader stated that the cabinets would be constructed and installed onsite, therefore saving time. He told us that cabinets could be constructed and installed in one week. The fact is that cabinets were not constructed onsite – only the boxes. Communication We had no idea when crews might show up at our job unless I texted to ask first. Clear start and end times and completion dates were never given. Crews were often late or never showed up at all on days we were told to expect them. Crews always told us we had to ask Jason about any scheduling, progress, material issues or plans. He was frequently unavailable to ask. Pace of work Crews were mostly on-site for less than 2 hours at a time. In over four months, OSI was unable to construct cabinets for our small kitchen (approximately 600 square feet). Furthermore, we made the house accessible every working day at the expense of our own schedule. The cabinet boxes were on the walls for several weeks, during which time stain and seal could have been applied. Had the boxes been stained and sealed before the countertop/backsplash and flooring were installed, then OSI crew would not have had to use a whole extra day to tape and cover everything before staining and sealing. Honesty We were presented with a bill for an additional $1200 for the ceiling work. At the time we discussed this work, Jason did not provide a change order or any paperwork to justify the additional expense. He also promised to finish the job at least six times that we have documented in texts to us. It is obvious that OSI never intended to meet those deadlines, nor even did any work on our cabinets during those weeks, as Jason wrote he was doing in the texts.He also constantly contradicted his own words, texts and promises, which leads us to believe that he has a tenuous connection with the concept of truth. Professionalism Old School Interiors took advantage of our goodwill to delay and extend this job far beyond a reasonable timeframe. Jason made it clear in his text of August 16 that we should be grateful that crews showed up at all, when we paid for a job that should have been done in a timely manner. Jason Schrader failed to uphold an appropriate client to professional relationship and demanded that we follow decorum while at the same time disregarding our feelings of frustration and even going so far as to upbraid me for completely understandable dismay at the endless delays. He also used the excuse of taking offense at my words to abandon the jobsite for over three weeks. ‘Taking offense’ is not a valid reason to abandon a job, as well as a flimsy and thin-skinned excuse to delay doing contracted work. Attitude Jason Schrader was hostile to other contractors, especially our countertop/backsplash estimator, to the point that the contractor asked to return later when Jason was not on site. Jason sent inappropriate emails to my personal account and called me at home after working hours to demand I discuss a review I posted. His attitude has generally been one of petulance, arrogance and immaturity. Integrity It has been clear to us since early in the job that we are not a high priority for OSI. Although we were told initially that our job would be done quickly, this promise was completely abandoned and each time we asked for an update, we were given long lists of excuses. The reality is that this remodel is important to us and we are your clients. Every client should be treated with respect. We were not. Several emails we sent to Old School Interiors went unanswered. We tried several times to obtain updates and firm dates, and these requests were not answered. The dates OSI did give us were fictitious. Ultimately, OSI couldn’t even finish the job. Every other company we worked with during the remodel communicated clearly, gave us firm dates, showed up and performed their work quickly, efficiently, and well. The situation we encountered with Old School Interiors falls far below the standard of good business practices."

"Everything about there work was excellent! First they were prompt in coming out to give us an estimate and kept to their schedule. Their estimate was detailed and reasonably priced (we did have other estimates and their detail was the best and their prices were in line with, actually a bit lower, that the other estimates). Their estimate was based on installing a "floating" floor which would be the least expensive way to proceed but when they started the job it became apparent that a "floating" floor would work but wouldn't be the best and they explained to me how a "nailed" floor would be a much higher quality job. I agreed and the indicated that a "nailed" would incur more costs. When I received the revised cost proposal I noted that it was reasonable in regards to the additional materials and they were willing to absorb the additional labor costs. I found this to be more than fair on their part, and very positively impressive on their part - VERY HONEST PEOPLE TO DEAL WITH. Their people came in, worked hard for long days, kept to their committed schedule, and when little issues came up they always dealt with them in a way that gave me a better quality job. Our end job looks GREAT. I don't want to redo my floors again soon, but if it happened MB Flooring would be the ones getting the job. I would be glad to let people come to my house to see for themselves the kind of work they do. If you have a choice give MB Flooring the most serious consideration. Ed O'Rourke Florence OR p.s. Note on costs we purchased the engineered hardwood and ceramic tile separately."