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At a minimum, an HVAC system should be serviced once per year. However, a twice-a-year service schedule—once in the spring for the cooling system and once in the fall for the heating system—is often recommended, especially for older systems, heat pumps, or in climates with extreme temperatures. Regular service, which includes inspection, cleaning, and maintenance, ensures the system runs efficiently, helps prevent costly breakdowns during peak seasons, and can extend the unit's lifespan. You can also schedule a service if you notice issues like poor performance or strange noises.

No, heat pump maintenance needs are very similar to air conditioners, including keeping outdoor units clean, changing filters regularly, and occasionally scheduling a refrigerant check to see if any has leaked out. Heat pumps typically switch automatically between heating and cooling, so you don’t need to worry about manually changing them every season. However, since they are always on call, they can develop wear and tear faster than an air conditioner.

On a summer day, expect your AC to run between 12 and 16 hours. However, this time frame depends on just how hot it is outside and the comfortable temperature you’re hoping to maintain indoors. Assuming the size of your AC is appropriate for the space you’re trying to cool, it shouldn’t be a problem for it to work this many hours.

Yes, it's normal for air conditioners to leak tiny amounts of water due to condensation. Under normal circumstances, all excess moisture travels to the drain pan to be pumped through your system's drain line. You should call a technician to diagnose the issue if you're noticing frequent leaking or pooling. It's also important to investigate if your homeowners insurance can cover water damage.