"Dan Powers.
Mark came out and was very kind and very thorough. He took his time and located the problem. and said that if it was to cause us any more problems, to call, and he would come take another look. We are going to have to replace a toilet on a separate issue, and we will be calling him back to replace it. My wife and I were very, very satisfied and pleased with his work and professionalism. RETURN CUSTOMER, INDEED."
Pritchards Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"I called backwoods plumbing and was immediately scheduled for service. He arrived within thirty mins and fixed my clogged toilet. Definitely will be using this company again. Thank you"
"Fantastic experience! Super responsive, very knowledgeable. They fixed a mess done by the previous contractor and performed the service exactly as promised. I couldn't be happier with the job that was done."
"Had some scheduling difficulties on my end because of work, but rescheduling was easy enough. Tech came out first thing, got right to work. Cleared the blockage. I wanted a camera down to locate my septic tank. Plumber had to go back for it, but got back in short time. Found my septic and talked me through the next steps, even though I didn’t have any major problems. Answered all my questions, will use these guys in the future."
"My washing machine was overflowing from the washer pipe. Also need a new thing in the toilet because water did not stol filling in te tank. Service man arrived a little late, but called before coming to the houe. After talking with me about the problems, he went right to work. Snaked out lint from roof vent, and then from washer pipe. Got all the lint out and made sure everything was working before finishing up. Changed out the thing in the toilet before I even saw him do it. Fast! Very nice people. I will call them again for other needs. "
"1) Outside faucet was replaced and works great. 2) Tech found and removed a bit of plastic that we couldn't find. Noise gone. 3) Problem determined to be a bad solenoid. He didn't have the part but he did put me in touch with Delta to order it. I'll have to put it in myself or pay another service call. 4) Tried to repair with new flapper balls (which I had already tried). Dye revealed slow leak continued, so he replaced one entire flush assembly which stopped the leak. He only had one kit on his truck though, so the other one I will have to replace. That's annoying. The professionalism downgrade is due to 1) the wet-vac he used to suck water out of the toilet tank sprayed fine drops of wet, greasy water across my bathroom. I was right there and cleaned it up in a few minutes with paper towels (and threw the dirtied rug in the washer). I told him it was no big deal, but it was annoying that he didn't apologize. He just said "it has a filter" like it hadn't just happened right in front of me. 2) He later dribbled a little blue-dyed water across the clean upstairs bathroom floor as he was going back out to his truck. My wife found it and was angrily asking me what happened (upstairs) when he came back in. He yelled "because I'm an idiot" and went upstairs. I thought that was his way of apologizing but no -- he was angry because he wrongly thought my wife called him that. She didn't, and she told him so. He said "I thought that's what I heard". My wife was so upset at being falsely accused she left the house. When he was all done and ready to leave I confronted him on this, telling him I was there and my wife did not call him an idiot and that she is not one to say such things. He finally apologized, but my wife wasn't there to hear it. Finally, he spent 15 minutes or more working up the bill. I thought I would get details on what each repair cost, but the receipt only had totals. I thought it was a little expensive, but I don't have much experience with plumbing costs. I was happy to get 10% off because we are also an HVAC customer."
"have been very impressed with them. I have used a lot of plumbers and I couldn’t be happier with MetroRooter Plumbing. They are really good. They have 30 plumbers on call. They were recommended to me by another plumber, who couldn’t come out to do the work. I’ll use them again in the future."
While gasket-sealed PVC flanges are the type most commonly found in homes, flanges come in a range of different materials, including copper, brass, stainless steel, cast iron, and aluminum, that pros sometimes secure with glue. If this is the case in your bathroom, the replacement is a job better left to the pros.
Even if you’re not very handy, DIY toilet repair is something many people can handle. However, that doesn’t mean that every repair project is something to try to take on yourself.
On paper, replacing a toilet flange is rather straightforward. However, it requires heavy lifting and critical thinking, especially if things don’t go according to plan.
Yes, you can install a basement bathroom without breaking concrete by using an upflush toilet system, which includes a macerator pump. These systems sit on top of the concrete floor, so you don't have to drill into it to install plumbing. The macerator pump breaks up waste until it is soft enough to pass through a discharge pipe to the main sewage line. This method saves you time and money by bypassing the need to break concrete to connect drain pipes.
Yes, frozen pipes can prevent a toilet from working correctly. If the pipes are frozen, water cannot flow, which means your toilet tank won't be able to refill after a flush. This will prevent the toilet from flushing again. Depending on which lines are frozen, the ice can also block the drain pipe, preventing water from flushing away.
As a temporary workaround, you can manually add water to the tank for each flush. To clear a frozen drain pipe, you can try filling the toilet bowl or tank with warm water and flushing to help thaw the ice. However, the best long-term solution is to unfreeze the pipes to get your toilet back in working order.
If you don’t replace a toilet flapper, your toilet tank will continue to empty and fill repeatedly, wasting water and running up your utility bills. Checking the flapper is a good first guess when dealing with a constantly running toilet. However, if these problems continue after replacing the flapper, you may need to hire a plumber to check and fix any bigger problems.
The Amber, OK homeowners’ guide to toilet services
From average costs to expert advice, get all the answers you need to get your job done.
Everyone can relate to having toilet issues—we’ve all been there. There are several reasons why your toilet might need repairs, and the cost varies based on the damage.
Worried about water leaking around your toilet? You may have a faulty toilet flange. Learn more about the cost to replace a toilet flange in our guide.
Before purchasing and installing a new toilet, you need to know the toilet rough-in measurement to ensure proper integration. Here’s how to get it done.
Leaky toilet tank sounds driving you crazy? It might be your toilet flapper. Here’s how to choose the right size toilet flapper to save water and money.
Toilets are a mainstay of American bathrooms, but is it time for a bidet? Before you decide, here’s everything you need to know about bidets versus toilets.
