Get matched with top driveway gate pros in Harveysburg, OH

"Great job!"

"He took my money! He took my money but then did none of the work. He made multiple promises to do the work but it all turned out to be lies. Check out Pemberton Construction on Facebook. I am not the only one he has scammed This guy is a crook and should be in jail"

"As of today, I’ve paid $4000,00 as a deposit when we shook hands and agreed with the size and the scope of the fencing project. I since paid another $4000.00 (a total of $8000.00) after holes were drilled to complete my end of the agreement. We have been met with deception, bordering on fraud, regarding the timeline and dates when you were going to complete the work. This is unacceptable. We have been nothing but communicative about our zoning challenges and timeline. After 60+ days, we have holes in the ground – and a dangerous situation for our pets and visitors – if they were to venture close to the road. We have also been in contact with other victims who have reached out to us on Facebook – who have detailed their difficulties and dissatisfaction in working with them– each having paid for services without progress on the job. At this time, we are requesting a refund of our payment in full, in the amount of $8000. Please respond to this letter at your earliest convenience."

"I am honestly not sure his this company has 5 star reviews. Service has definitely went down hill. The response time and customer service is below average. Zach is very unresponsive and leaves messages unanswered. They were supposed to let me know at least one week before that they would be coming out, and I received a text the day before not even asking me if the date worked, but stating there would be a crew at my home. The owner Issac tries to do what is right, but unfortunately today 4/13/2024, I expressed 2 concerns that I have expressed 3 prior times to him and he keeps blowing me off ( 1 of them is a drain issue that could cause potential issues to my foundation) He knows it is an issue, but it’s a big deal to re do and fix. They charged me over 2,500 and knew this was one of my main concerns from day 1. They also will not come back and put anymore seed on my grass. They expect me to do that after 2,500. I tried to call Issac multiple times (the owner) and he blocked me. I tried from another number and yes I was blocked. Unbelievably unprofessional. I will be disputing all charges with my bank. My hope would be they would fix their mistakes and show true 5 star service!!!"

"What should of been a small easy fence job to keep our dogs in the yard, ended up turning into a horrible experience. Our entire experience with Allpro Fence was terrible, starting with communication with no returned calls. We put a down payment down (half) in September/ October of 22 and was then told by Gary that he would try to have it started before the end of the year, but wasn’t sure since they were behind schedule (which was fine and understandable considering the weather). Then, we were told in January that they were still behind and would be out the second week of February. We didn’t hear anything in February, March or April. I left them multiple messages and didn’t hear back. Finally, in the middle of the May we heard from Gary and he said they would be out in a few weeks. Then, I was told they would be out on a Monday, so I took off work to make sure someone was home. They never showed up and when I called them around 1pm I got no answer and left a message. I didn’t hear back and called them again at 6pm and they said they were “stuck in traffic.” They then showed up the next day to start and then was told they didn’t have the gates for the fences.... We had to wait another week and a half since they didn’t order the gates correctly the first time! Once the gates were “completed” the gate installed between our detached garage and house is clearly crooked and drags the ground when opening. It’s obvious the post isn’t strong enough to support the weight of the gate. There is big gap between the garage and the gate, which we are now concerned our dogs could get out of. We wanted to be able to have access to our yard from the front yard and be able to get out from the backyard. Which apparently is asking for something that Gary has never heard of. Should be a pretty simple ask? Both gates only have ways to get out from the backyard, but not in from the front yard. I asked Gary if he could put on a latch on the gates to allow us to open the gates both ways and be able to lock it from inside if needed. He said yes, he could do that, and would stop by to do so and collect the final payment. He then came out and took the latch off of inside of the gate and filled the holes with screws. Then put the latch on the front of the gate only. Obviously, this was not the the conversation we had. At this point my wife was home and went out to ask questions about the latches and she clearly had enough. After waiting patiently for 8 months and now being left with an incomplete job, she tried to express her concerns. When she tried to discuss the issues with him he wouldnt let her talk at all, was extremely rude, and continued to talk over her. Then he just left and didn’t finish anything. We ended up discussing the issues again and it appeared we were in agreement. Gary agreed the gate wasn’t supported enough and we agreed the best way to fix it would be to attached the post to the house. However, he said he “can’t do that due to the city of Harrison coding.” He agreed to go to them and ask permission to do so, if he was unable to get permission to attach it to the house he would put concrete in the post to help with support. He left and said he would be back to finish the job and that he had no other jobs to get to. About 2.5 hours later I received a text stating that he was informed by the city that there was no permit pulled for the job. He also stated that he couldn’t do any further work the job is complete. Then demanded payment and threatened collections and repossession of the fences. After waiting 8 months for the fence patiently, they immediately threatened collections and repossession of the fence again after 3 days of the job supposedly being finished. They used the permit as a way out of finishing the job correctly. Never once was a permit mentioned to me before starting the job, I assumed he would of pulled it or asked me to get it before even starting the job. It is listed in the contract that it is my responsibility, which I should of seen. I then asked to talk with another owner to work something out after Gary refused to talk to me or finish the job. I spoke with Julie and expressed by concerns that now I have to spend more money to fix it myself or hire someone else make the job right. I made a offer minus my expenses and was denied. She said the job is done and completed correctly without even seeing it. She also again demanded the final payment or repossession of the fence. She even had the audacity to ask me if the reason we are complaining is do to a money issue. I replied no, “it’s because this is a terrible job, would want a crooked fence” In the conversation with Julie I said I will be making a complaint and she replied she has already contacted the BBB to get ahead of it. I asked if the job was done correctly then why would you need to do that? This company is horrible, you pay for what you get in the end. I honestly feel like they forgot about the job and then tried to rush through it (How do you not have the gates for a fence a job?). As you can see in past BBB complaints they always blame the customer being hostile. Seems to be the same issues in every complaint. They cover themselves very well in the contract, Think twice before using this company. We ended up just wanting this nightmare over and made the final payment."