Handyman Connection of Canton

The work was done, but I had to call the office more than three times to have the contractor come back and complete the jobs per the contract. The contractor did not dispose of old lumber and plumbing. I ended up doing that myself. The work was done, but the finishing touches were not completed.

Excellent...it was along time ago...the workman were always courteous and knowledgable.

Arrived after 9am most days & left early. Never worked a full day. Would leave & I was never sure if they were coming back or not. They supposedly went to get supplies - should have brought with them - both would leave & be gone hours. And what supplies? All they did was use plaster which they should have brought with them. They averaged 2-3 hours/day. We marked problems on the walls/ceiling they should have fixed. They told me patching was extra & would have been done in the prep work before painting & this was not included in their contract. They obviously didn't feel they should do any work on the walls, only ceiling & what they did on the ceiling wasn't straight. Lines not straight & the like. What little work they did could have been done in less than 2 days; yet they dragged it out to a few hours each day for four days! They charged me $149.06 for materials which was only patch; does not cost that much. It's also not anything they need to leave for 'shopping' for hours on end. They wasted a lot of time & padded the bill is what I see. They gave me the excuse one days - they were waiting for the walls to dry. They only did a portion of one wall, which didn't need to dry, & that wall isn't straight & has deep lines & blemishes. They wanted the lights they removed which were new & I said they could have them. That was before I realized what poor workmanship they gave me. I would have let them paint but decided against that when I saw the poor work they gave me. This is an extremely small kitchen with very little wall space. Anyone could skim coat it in one day. I would never use them again. Also the contractor I know who recommended them to me agrees with my complaint against them.

Handyman jobs out services to qualified specialty subs who are owner operators. Sub came to estimate and discuss job and all monies handled by handyman connection.I had coupon which helped considerably on price. Great work done on time with no pressure for add tons.

When the tub and surround were taken out, we discovered all the other things that your employee, Frank, did an/or didn't do that caused all the problems we had!! We had to replace the vanity with the pedestal type wash basin because the vanity was completely water-soaked and could be broken apart with my hands. The vanity was installed lopsided (which was visible). He used glue rather than screws to connect the vanity to the wall! Not only was the water running over the side of the sink and down the vanity on the side by the bathtub, but Frank didn't replace the leaking, damaged old supply pipes which were also leaking in the vanity. Protective covers were not put where the pipes enter the wall and ugly holes in the wall were visible! The medicine cabinet was installed improperly and the shelves kept falling out. When Frank supposedly finished his job, the toilet water supply shut off was stuck in the floor tile and could hardly be turned. Frank told us the pipe was too short. Upon consulting with our plumber, Frank was told to put a longer pipe in so it would be accessible, which he later did. When the tub surround and the tub were taken out, all the things that Frank did or didn't do that were not visible to the eye (when you, Mr. Richards, witnessed Frank's work) were discovered. Frank did not follow the manufacturer's instructions, which he discarded in the debris he left all over, when doing the work. Frank did not put any insulation behind the bathtub walls. More showed-up when the work he did was undone and replaced. This is not saying much for Handyman Connection, whose motto is "We're not just proud of our workmanship - we guarantee it!" I would appreciate your cooperation in returning the $4,236.08 we paid you by credit card.

They are great if you need work done in a hurry. You'll pay a little more, but the work is top-rate and they do it quickly, usually the same day.

Pretty Good. I would give them a B+ for their quality.

In June 2014 I needed a handyman to finish painting three wood casement windows. Since I have done 13 windows myself I was seeking someone to finish the last 3 to complete the restoration. I then contacted Handyman Connections 17138 Lorain Ave. Cleveland, OH 44111, one of the three painters I spoke with. On June 26th John Weber Handyman Connections "Expert Contractor" surveyed the job to be done and I gave him in detail of what I was expecting. While he was writing up contract he was calling his office, then when he was finished he presented me the contract to which he said his office wanted to charge 58% more for this job than his contract was written for. At that time that would be about $75.00 per hour for painting. There would be no way I would pay that much for simple work I myself had done previously. On July 5th I emailed contract saying I approved contract and would like to set a date when work would be done. Two weeks later email 2nd request for work schedule, with no reply after a couple of days I called John Weber. He said it will be another 3-4 weeks and he will call as it gets closer August 15th for a more accurate start date. Then on August 21st I got a phone message from Donna the customer service representative to say John is scheduled to start this job next week and wait for call with exact day. So while waiting for call I received email from Franchise Owner Earl Richards, thanking me for the business to which I replied, "It's a bit premature, since I've been waiting almost two months to get my job started and no call back from Donna or John Weber". Now it is September 2nd and out of frustration I called David Brand the General Manager in Columbus , Ohio. During our conversation he said that if it was him, that after a couple of weeks he would get someone else. Well my thoughts on that was they don't care if they fulfill contracted service. Then shortly after finishing call with David Brand, Donna calls to give just another excuse and said she would call me September 12 to confirm that the job would be started the week of September 15th. Then while waiting for a call to set start date, I received another email from Earl Richards October 28th soliciting additional business. This man has no clue what's happening or he is the worlds' silliest fool. It is now November 8, 2014 and no one from Handyman Connections has contacted me. That now dictates that I wait till spring and find a REAL HANDY MAN!

He was prompt and set up an appointment. The quote was reasonable compared to other quotes.

em on I asked for help with plumbing and carpentry work. An appointment was set for 9/29/14 at 9:30 AM. At 9:00, a serviceman called me and said he could only do the plumbing. Should he come anyway. Since I was all ready for the work, I told him to come. He fixed the main toilet which had been leaking and also rocking and the half bath toilet which had a flushing problem. I paid him $235.00 for this service. He said they would be in touch with me for my cupboards. I didn't hear from them so I called them Oct. 3 and an appointment was set for 10/10 at 9:30AM. At 9:00AM, they called and changed the time to 2:30 PM. No one showed up or called. At 4:30, I cancelled the service.

I found this provider on Angie's List and chose to schedule an appointment. Within a few days, someone gave me a call to set up a time for service. I originally set up an appointment for Friday 10/03/14 but provider called to reschedule. They were backed up on a previous job. No problem, we rescheduled for Monday at 9:30 AM. Provider sent me an email about an hour before service informing me who the technician would be and also provided a picture. If I was a senior citizen, I would be ecstatic over this. They also sent a follow up email afterwards to make sure everything went well. Nice touch on both counts. Jerry showed up in a timely manner and took stock of the job and saw what was needed. He called his dispatcher who then set the price of the job. He lived nearby and decided to go pick up some additional tools for the job. Once he returned, he took about two hours or so to finish the job. He removed both shutters, removed bad siding, replaced with spares that I had in my garage, then replaced shutters. He then took old broken pieces and trimmed off the damage and returned them to me to keep in case I experienced future damages to my home. He also gave me some tips on additional work that may need to be done in the future. Jerry was very knowledgeable and personable. The only drawback was the price. I thought that $250 minus $25 coupon was quite a bit overpriced, considering the work that needed to be done, but I had to get it done. I was concerned about water getting behind broken siding, especially with winter on the way. Otherwise, it was an overall great experience. I would definitely recommend this company to other homeowners.

$500 for labor and $192 for supplies. He purchased saw blades and other things for his business. For $500 I should not have had to pay. It only took them two hours. He wanted me to give my credit card information over the phone. He didn't want me to go to the store. I felt like he was trying to take advantage of me. The coloring didn't match well.

As far as I can tell he did a pretty good job. Efficient and courteous. Completely satisfied with price and efficiency at this point.

They gave me a thorough explanation about the bid and they were friendly. The estimate is free but it was far more than we wanted to pay what we're expected to pay. What I didn't like was he said he was going to have subcontract give out with somebody else and that bothered me because there was nothing in their area and flyers that say that they subcontracting. They're the ones who do it. He did tell me that he's going to hire somebody else on painting. That is complicated. I would use this provider in the future.

So I fell for the advertising and decided to use the new SnapFix app to post a project. Angie's list concierge found me ONE company that bid on doing a bunch of repairs in our house and they arranged an appointment with the Handyman Connection. We scheduled an appointment for them to come out and give us an estimate for Saturday at 11am. On Friday (the day before the appointment) Donna from the HC called to see if we could change our appointment to 9am on Saturday and we agreed to do so. Shortly thereafter I received email confirmation from the SnapFix concierge confirming the appointment. Long story short - we rearranged our Saturday morning to accommodate the change but 9am came and went as did 9:30, 10, 11, etc No one from either Angie's list or the Handyman Connection called (despite emails and calls to find out where the person was) to let me know that the person was not coming. Complete fail so I give BOTH Angie's List and HC a solid F

I have had them a few times and I am well pleased with them. The last service went very good.

They were prompt on replying and coming out to give us an estaminet to do the job. Although we thought it was a little high we said okay because I was sure he knew how to do it right and I didn't feel like getting a lot of other people who didn't reply as fast as they did. He did a good job and cleaned up afterwards. Was very friendly and professional.

Made an appt to get a quote on fence installation. Roy showed up on time for appt. He was very helpful and professional. Their services were not the right fit for our job.

I would definitely use Handyman Connection again. I called them on a Tuesday to setup an appointment to fix four plumbing problems. The person I talked to on the phone was very nice. She setup my appointment for Friday and told me I would receive a confirmation email to confirm the appointment and that the worker would call me about 30 minutes before arriving. As promised, I got the email with a picture and name of the person who would coming out to do the work. The email also listed the last time a background was done on this person. James called me 30 minutes before he arrived. He was very professional. After showing him all the work I needed to be done, he contacted the home office to get a price for the services. He did an excellent job. I will definitely be calling Handyman Connection again.

Pleasant. Slow to return calls

I pretty much told them what I wanted to spend. They did just the price what I told them of what I would spend. I thought what they wanted to charge me was just ridiculous. The price started out with $150, but I told them that I wouldn't spend more than $100. They gave it for $100 because somebody was already here.

I made multiple attempts to schedule someone to clean my gutters. Each time I had an appointment scheduled the woman who does the scheduling would call and say the craftsman was not going to make it at that time and could he come later in the day. This was not convenient for me and each time I ended up rescheduling for another day but the same thing would happen. This happened three or four times. When someone finally showed up at the appointed time he looked at the house and informed he would be unable to do the job because he needed a helper and a bigger ladder. The price they were going to charge also seemed quite high. I gave up on them at this point and ended up hiring another company (Gutter and Chimney Services of Lakewood) who did the job within a few days of when I called and for much less than Handyman Connection was going to charge.

The paint job was fine, but they made off with my extra paint! I've used them for quite some time, but it seems like they've sent us people over time that weren't quite as conscientious as others.

The one I worked with did a a lot of good work, but the job was incomplete. He started calling off near the end of the project. I had to call the office multiple times to bring the project to an end. No shoe covers or tarps to protect my flooring or carpeting. I have used them extensively in the past' but I will not call them again.

The jobs all went very well! They come when they say they will and the work is very good. The receptionist, Donna, is very helpful. They've been very reliable over the years. I would highly recommend!