Get matched with top cabinet makers in Cincinnati, OH

"Erik was hired to install IKEA cabinets in our home for a full kitchen renovation. I felt confident in assembling the cabinets and finishing them (doors, hardware, drawers, toe kicks, etc) but we wanted a professional to make sure the cabinets were hung level, plumb, and square. From our first conversation it was obvious that Erik is an expert in all things IKEA. He provided some guidance and changes to our design to make some subtle improvements that would not have been obvious to us. He also immediately identified a critical flaw in our design that would have greatly impacted the final outcome but luckily we had enough time to get the proper replaced item. Communication with Erik was decent but be prepared for patience with emails and texts. Phone calls seemed to be most effective. Also be prepared to be patient for his schedule. Despite our efforts to plan ahead and get on “his radar” back in July, it still took several rounds of calls and discussions to finally get a week nailed down and the arrival day wasn’t determined until the week-of. You will need to be flexible. The installation was very fast - he had all of the work completed in one day. He is also very precise and detailed. He took time to show me how cabinets were anchored to the wall, that cabinets were level and prepped for the countertop template. He also cleaned up nicely, was courteous in our home and has a professional demeanor. The installation wasn’t without issue though. He accidentally stepped on a weak piece of our corner cabinet and broke it. His solution was to “sister” a piece below it. I was told it wouldn’t affect the countertops as this had no load bearing properties and it won’t be visible once countertops are installed. I believe that he is correct, and accidents happen, but it was disappointing as mishaps was something I wanted to avoid and large reason why we elected to hire someone rather than do the installation ourselves. No adjustment was made to the agreed upon price to account for the broken cabinet which I felt would have been the appropriate thing to do even it was a minor reduction. Overall, I would hire Erik again and be better prepared to be patient and clearly a communicate my expectations. He is precise, detailed, and very knowledgeable on IKEA systems. His involvement resulted in a nice overall outcome."

"Lousy!! We met with Paul Mattox in July, 2018 and bought new cabinets from him. He said he would begin in Sept., and we must pay 1/2 of the total cost before he would even begin. So, I gave him $4000 of the $8000 total cost, September and October came and went. Nothing from Mr. Mattox. My husband called him in November. He said he would get to it soon. I told him that I did not want my kitchen torn up for the holidays. January came, and my husband called him again. Mr. Mattox said he would be there the next week. He finally made it. (He was paid in full by the end of this session). He and his son came to put in the new cabinets. They were not careful as they worked. He put about 6-7 knicks in the wood floor (which had been redone 2 years ago) as he and his son pulled, muscled, and tugged to place the cabinets in their spots. Also, the old floor color could be seen about an inch around the cabinets near the floor. The upper cabinets had areas (that had been covered up) exposed with old colors, etc. The cabinets on the island, also, exposed the old color on the floor. The back of the island is not reinforced and is flimsy. The island issue has still not been fixed, and it is, now, one year since we had our first encounter with Mr. Mattox. There is one cabinet that needs glass put in it that has not been addressed. He, now, says his granddaughter has been very ill. I believe him, but he has exhibited these delays since we first started, and she wasn’t in this condition, at that point in time. I am VERY disappointed with the entire experience of working with Paul Maddox of Maddox Woodworking. He is NOT dependable, he is not truthful, and is a procrastinator. Maybe, it has not always been this way, but it is now. I would NOT recommend him. As it is, we have paid 8000 dollars, time period has been one year, and the job is still NOT finished!!!! ?"