ProMaster Home Repair & Handyman Services
About us
Cincinnati's On-Time and Family-Friendly Home Repair Heroes! All of our craftsmen are employees of ProMaster Home Repair & Handyman, not subcontractors. Each family-friendly employee must pass a strict criminal background check and rigorous skill assessment to ensure they are qualified and experienced to perform the work. Better Business Bureau 2017 Torch Award for Marketplace Ethics Winner, A+ Rated & BBB Accredited.
Business highlights
Services we offer
Bathrooms & Kitchens, Ceramic Tile, Doors, Drywall, Electrical, Fencing, Flooring, Interior & Exterior Carpentry, Maintenance Inside, Masonry, Minor Concrete, Outside, Painting, Plumbing, Remodel & Senior Safety, Roofing, Siding, Staining
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
9% | ||
1% | ||
2% | ||
7% |
"[Member Name Removed], Thanks for sharing your feelings about ProMaster Home Repair. We always appreciate the opportunity to set the record straight when former clients don't honestly represent their experience. First of all, we are always happy to perform warranty work when necessary. It is never a burden for us. Secondly, a towel rack isn't meant to be weight bearing. Third, if our craftsman smelled of alcohol and smoke, left a mess behind, and was generally rude, why would you invite us back out for another project? Finally, we often will notify a former client that we no longer feel comfortable working for them if they treat our representatives or craftsmen with disrespect or misrepresent facts and details. Seeing as how you went on a review binge after being notified that we would no longer perform work at your home, it appears that it was not our craftsman or his work that upset you. We wish you all the best in your search for a home repair contractor that better meets your needs and expectations. Sincerely, Don Kennedy, Owner ProMaster Home Repair"
"Mr. [Member Name Removed], I'm sorry to hear we didn't achieve your expectations. It bothers me, however, when a client misrepresents the facts concerning their experience with our company. I'm thankful that we are in agreement that we aren't a good to fit to work together in the future. There are many other wonderful contractors to choose from here on Angie's List and I hope you find someone who is a great fit for your future needs. Take care, Don Kennedy President, ProMaster Home Repair"
"[Member Name Removed], Thanks for your feedback. No hard feelings, we're not for everyone and that's OK. Folks who invite us out are sick and tired of dealing with amateurs who don't answer their phone, never show up on time, don't fulfill their commitments or do shoddy work. For our clients, getting a clean, professional, competent, trustworthy, and skilled craftsmen to their home at an exact time that is convenient for them to diagnose a range of problems or scope a set of projects for $79 is a great value. We continue to have more work than we can handle year after year, so if the market continues to demand this level of service we will continue to deliver it. Take care, - Don Kennedy President, ProMaster"
"[Member Name Removed], Thanks for the compliment on our work. Our craftsmen really appreciate the pat on the back! - Don Kennedy President, ProMaster"
"[Member Name Removed], Jamie really enjoyed working with you as well! I appreciate wonderful clients like yourself... don't hesitate to call if you need anything else! - Don Kennedy President, ProMaster"
We've had so many bad experiences with handymen and contractors in the past, but Promaster has proven to me that you get what you pay for.
"[member name removed], It is always our pleasure to help you and your family with your home. Ben enjoys working with you and I will pass along your thoughts to him at our next company meeting! Take care, Don Kennedy, President"
Jerry Corn was the craftsman who was extremely professional, on time and very thorough. During the project he discovered some areas that only needed minor repair and adjusted accordingly. He also identified a loose stair bannister and repaired it at no charge.
After the project started I asked him to look for special type of Azak siding that was not in the original bid. He ultimately had to go to three stores to find the material and only charged us his actual incremental cost.
The project took about two weeks and Jerry was very neat and clean for each project and he was very respectful of the family as we had to come and go each day. He also got along with out multiple pets.
We will use Jerry again.
Licensing
State Contractor License Requirements
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