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Avatar for Thomas & Galbraith Heating, Cooling & Plumbing

Thomas & Galbraith Heating, Cooling & Plumbing

9520 Le Saint Dr
4.54(
991
)

Thomas & Galbraith Heating, Cooling & Plumbing

9520 Le Saint Dr
4.54(
991
)
Customers say: Super punctual
48 years of experience

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Thomas & Galbraith is the most comprehensive, client-focused home service company in the Cincinnati area. Our process-driven team of experts is connected through a commitment to excellence, and a passion for serving others. We earn trust by educating on options, working in the best interest of every client, and backing up everything we do – in writing. Our goal is to exceed your expectations to provide a true comfort experience that feels right, because you know it’s right.

"Reviewed on Google but got no response: [*** Link removed ***] The salesman was polite and helpful. I would have given this review more stars, maybe even 4 or 5, but only 2 because of the install & non-follow-up: Workmanship is not up to par. The transition duct from the new furnace goes up at an odd angle, with neither angle at each side being symmetrical. The duct should have come straight down, as in the old. Air is flowing out from all four sides of this new paper-thin sheet metal. No attempt was made to seal it. So, in effect, I am cooling and heating a non-occupied storage room. The outdoor unit was solidly soldered in while it was not square to my house. One side overlapped the pad by several inches. Before the tech had me sign off on the job, I took him out to look. Low & behold, everything was square – but at what price? Twisting the unit after being solidly sweated in can cause a constant torque/pressure on the piping & fittings. The tech insisted all was well. The next morning, I had to look up online and call the main office because the AC wasn’t working (no contact info was given to me in case of an issue or workmanship concerns). A service tech came out and found a wire not properly terminated at the outside unit. I would have expected a call at some point from someone to ask how my install went, but I should have known better. I have pics that show the old transition from the furnace – everything straight up & down, and the new odd piece of garbage. Also, the before and after pics of the outside unit not properly in place, then twisted under torque back into place, square with the house."

Tom W on June 2024

Heating Oil questions, answered by experts

You can expect a geothermal system to last for years. According to the Department of Energy, the underground infrastructure for the heat pumps lasts about 25 to 50 years, which includes the pipes buried in the soil. The actual heat pump itself has a life span of around 25 years.

Geothermal systems provide energy efficiency, lower utility bills, and long-term sustainability with minimal environmental impact.

NATE-certified technicians may charge slightly higher service fees compared to non-certified technicians. This is because NATE certification signifies a higher level of expertise and professionalism, often leading to more efficient and effective HVAC repairs and installations. While the upfront cost may be marginally higher, NATE-certified technicians can potentially save you money in the long run by reducing energy consumption, preventing frequent breakdowns, and extending the life span of your HVAC system. When looking for a local HVAC company to hire, it never hurts to ask about NATE certifications.

An evaporator or swamp cooler is a common alternative for small spaces. These coolers blow moist air into a space to help cool it down. They are more affordable than misters and use much less water. However, coolers will not have the same cooling effect as misters, cannot help plants survive the heat, and only reach a small area.

There are several common types of HVAC systems that you may have, including split systems, hybrid HVAC, duct-free systems, packaged heating and air, geothermal heating, or even portable units for heating or cooling. If you aren’t sure which type is in your home or are looking to install something different, you should consult an HVAC pro to determine which option is right for your heating and cooling needs.

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