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Avatar for American Jewel Window Systems
American Jewel Window Systems
4.5(
259
)
Fabric Awning or Patio Cover - Install or Replace

Serving Waterville, NY and surrounding areas

In business since 1937

Credit card accepted

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
"
Woodgrain Double Hung
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Patios questions, answered by experts

You can start your search for a reputable patio company by finding providers in your area with positive ratings online and few, if any, complaints filed with the Better Business Bureau (BBB). Once you narrow down your search, contact the companies and ask for examples of their past work, as well as a list of references. The examples will show you the quality of the work you can expect and how professional the finished product will be, and contacting previous customers will give you an idea of the service you can expect throughout the process.

If you want to hire a professional to build a screened-in porch, a local sunroom or porch contractor is your best bet. If you can't find a local sunroom builder, another option is to consider hiring a general contractor to perform the work. 

If you're handy, you may consider building the porch yourself. Before you do so, make sure you understand the local permit requirements and building codes so that you don't have any problems with the safety or structure of the porch.

Whether a prefab sunroom is worth it will depend on each homeowner’s unique needs and preferences. Overall, prefab sunrooms are a wallet-friendly, speedy, and reliable option for individuals looking to get some vitamin D in a simply-designed yet sunny space. Not to mention, sunrooms can increase your home’s value and the enjoyment you feel at home.

With proper maintenance, the average life span of a screened-in porch is six to eight years for the screens themselves, but the foundation and structure can last for 50 to 100 years. To keep your screened-in porch in good shape, clean your porch screens regularly, patch holes, re-seal the wood as needed, and address any foundational issues right away.

A prefab sunroom will last for between 10 and 20 years in most cases, although you could get up to 50 years out of a high-quality prefab sunroom. In addition to material quality, your prefab sunroom’s lifespan will depend on the foundation type and the climate in your area. Extreme weather and expansive soil can decrease the expected life.

The Waterville, NY homeowners’ guide to patio services

From average costs to expert advice, get all the answers you need to get your job done.