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Avatar for American Jewel Window Systems
American Jewel Window Systems
4.5(
259
)
Fabric Awning or Patio Cover - Install or Replace

Serving Waterville, NY and surrounding areas

In business since 1937

Credit card accepted

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
"
Woodgrain Double Hung
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Patios questions, answered by experts

Yes, enclosing a patio to create a sunroom or three-season room is often a good idea that adds value to your home. This project increases your home's usable square footage and creates a versatile space for relaxing or entertaining that is filled with natural light and can be used in various weather conditions. Homeowners may see an average return on investment (ROI) of around 70%. The final value added will depend on factors such as the quality of the materials, the level of finish, and the amount of yard space that remains after the enclosure.

Creating a screen room is one of the most cost-effective ways to enclose a patio so you can still use it in the winter. Most screen rooms aren’t insulated, so you’ll need to wrap up warm or use patio heaters in winter. Also, be aware they might not hold up well if you live in a location where heavy snow is common.

Yes, with custom measurements ensuring perfect fit and function.

You can start your search for a reputable patio company by finding providers in your area with positive ratings online and few, if any, complaints filed with the Better Business Bureau (BBB). Once you narrow down your search, contact the companies and ask for examples of their past work, as well as a list of references. The examples will show you the quality of the work you can expect and how professional the finished product will be, and contacting previous customers will give you an idea of the service you can expect throughout the process.

Prefab kits like a small sunroom for around $20,000 or even a basic gazebo roof for as little as $60 can save you big over professional installation. However, you lose the option for customization, and these structures tend not to last nearly as long. As for bigger projects like a deck or patio, you shouldn’t go with the DIY route unless you’re fully prepped with the tools and know-how to get it done right. Mistakes can be frustrating and costly, so choose a pro if you’re looking to eliminate your risk of error.

The Waterville, NY homeowners’ guide to patio services

From average costs to expert advice, get all the answers you need to get your job done.