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Avatar for American Jewel Window Systems
American Jewel Window Systems
4.5(
259
)
Fabric Awning or Patio Cover - Install or Replace

Serving Waterville, NY and surrounding areas

In business since 1937

Credit card accepted

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
"
Woodgrain Double Hung
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Patios questions, answered by experts

You can start your search for a reputable patio company by finding providers in your area with positive ratings online and few, if any, complaints filed with the Better Business Bureau (BBB). Once you narrow down your search, contact the companies and ask for examples of their past work, as well as a list of references. The examples will show you the quality of the work you can expect and how professional the finished product will be, and contacting previous customers will give you an idea of the service you can expect throughout the process.

Building a sunroom can take anywhere from two weeks to six months. An average-sized sunroom typically takes between two and eight weeks to complete, but more elaborate or larger projects can take longer. The final timeline depends on factors such as the sunroom's size, features, structural requirements, type, and whether it's a retrofit or a new build from scratch.

Yes, it can be worth screening a porch if you live in an area with beautiful weather, since it allows you to enjoy your outdoor space longer in the spring and summer. The additional protected space may even attract more prospective buyers if you intend to sell—especially if you add seasonal features, like a ceiling fan for summer or a heater to winterize your screened porch.

By tailoring materials and colors to match architectural styles.

A prefab sunroom will last for between 10 and 20 years in most cases, although you could get up to 50 years out of a high-quality prefab sunroom. In addition to material quality, your prefab sunroom’s lifespan will depend on the foundation type and the climate in your area. Extreme weather and expansive soil can decrease the expected life.

The Waterville, NY homeowners’ guide to patio services

From average costs to expert advice, get all the answers you need to get your job done.