Get matched with top stone countertop pros in Waterloo, NY

"In the course of this year, I have had these guys hang door, repair plaster, tile, paint, wallpaper, and repair a window sill. There is nothing they can’t handle! And now my bedroom is gorgeous."

"Perfect. Job was completed for my mother in law and she is over the moon happy. These guys completed everything on time and on budget. Highly recommend."

"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."

"I couldn?t be happier with the deck build we had done! From start to finish, the team was professional, communicative, and clearly took pride in their work. They helped us design something that perfectly suited our backyard and lifestyle, and the finished product blew us away. Every board is perfectly aligned, the materials are top-notch, and the attention to detail is evident in every corner. Not only is the deck functional and sturdy, but it?s also beautiful?an extension of our home that we?ll enjoy for years to come. The crew was punctual, respectful of our property, and left the job site spotless each day. If you?re looking for quality workmanship and a team that goes above and beyond, look no further. Highly recommend!"

"Had multiple consults for our project, & no one gave me even close to the same level of personal attention as Nick Dattilo. Nick took the time to understand our vision, explaining through some of the logistics of accomplishing our goals, & even recommended some alternatives we never would have considered. The quality of that personal experience was enough to convince me he was the guy for the job. He & his workers were all very professional, & he took several mid-project requests or additions in stride, never making me feel as though I was an inconvenience. Communication throughout the process was great, & any delays due to materials, etc were always very transparent. The final product was better than I could have ever imagined, & the quality & attention to detail was impeccable. In the past when using larger firms, I often felt uncomfortable asking questions; feeling as though I was being viewed as a nuisance. The customer experience was very lacking, almost like a â Walmartâ caliber where our project was just another number. That couldnâ t be further from the experience we got from Nick & his team. Dattilo Remodeling has gained a lifetime customer. We look forward to getting back on his calendar for a master bath remodel within the next year or so!"

"Customer service and satisfaction is excellent."

"Very happy with my walk-in shower installation that was completed in two days. The quality of product and installers excellent! I replaced a tub with walk-in shower."

"Great job. Very professional, polite, considerate and accommodating above all"

"Very well. Prompt and efficient."