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"Mike previously purchased supplies and did roofing work for us, and we were pleased. However, he noticed a faulty electrical socket connected to our heat tape and offered to replace it. He requested and was paid a substantial amount to purchase supplies for the socket and stated a return date to be three days later. He did not return, he did not answer any texts, phone calls and emails. Finally, he did respond and gave another return date which was about ten days later but still did not show up or answer texts, emails or phone calls. I am adding to this review: 3/14/2020: I have been reimbursed for the supplies not purchased and the work not done. I have added a separate review but it is still pending. The work Mike did for us was good. The first three times he responded quickly and arrived promptly as promised. Good communication is essential, and the lack of it is why I wrote the negative review. UPDATE 3/16/2020: Our roof was leaking badly. Mike responded to our call quickly, and came to help us on a weekend. He shoveled part of the roof and attended to the horrid ice dam. He returned two more times and shoveled and got rid of two more ice dams. He was a very hard worker and also seemed knowledgeable. I felt that he deserved a good review for the good work that he did on our roof. I also should note that the charge was very high, (hence the lower score for value for money) but we were glad to have someone show up to do the work. He returned the money today that we gave him to do the electrical work. (see other review by James B. - Breckenridge) I do not know why he suddenly stopped responding. I have to add because of that, I would be hesitant to consider him."

"Hard workers but sometimes seemed to bog down."

"Wonderful! They were able to schedule the work quickly, were there when they said they would be, the work which was performed is absolutely beautiful and their pricing was very reasonable. I’d recommend them to anyone looking for a contractor. Well done!"

"Overall, Mark (owner of Nail & Pails) was extremely professional and personable, and our counter top looks beautiful. Mark returned our phone call in a timely manner and was very prompt in responding to our inquiry, scheduling a visit within the week. He came to see us for a consultation to determine if the job was within the scope of his ability, which it was, and we discussed the specific details of our situation (extending counter top, not having a beveled edge, L corner, floating installation). We purchased our counter top from another retail store and Mark worked around the arrival schedule as we waited for it to come in. He also quoted us a specific price and a specific amount of time to complete the job. As far as the actual work goes, Mark was extremely detailed oriented and he took special precaution when combining the two counter tops at the corner. Rather than just gluing at the corner, he created a system to combine them underneath to create a tight joint, and used glue as a secondary support. This is just one example of how he went above and beyond expectations to provide us with a better service. Though Mark worked diligently, it took him a few extra hours to complete the job. He honored his original price despite working extra hours and was very thorough with the clean up afterward; he even volunteered to take away some of the extra old counter top! We did have some unforeseen house issues arise throughout the installation, and Mark had solutions to each one, but he also informed us of approximate prices while he was fixing the problems so we were not taken by surprise when our total was slightly higher than the quoted price. Throughout the process, Mark offered solutions to other kitchen remodeling questions (cabinet wall space, tile backsplash, etc.) and he volunteered to help us with other projects if we needed help. At the end of this process, we have a beautifully installed counter top that has held up well over time. Additionally, Mark was easy to talk to and very pleasant. I would absolutely recommend Nails & Pails for other handyman projects to both family and friends, and I will likely be using his services again in the future!"

"I hired Max for two projects of mine- two complete renovation jobs. My experience was great- Max and his staff are courteous, responsive and professional. I recommend him to all my clients."

"Excellent work great rates"