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There are many things that could cause your basement floor drain to back up. One significant cause of a drainage backup is flushing non-flushable items, such as wipes, paper towels, and facial tissue. Other causes of a backed-up basement floor drain include tree roots impeding the drain pipe or an accumulation of hair, oil, and grease. 

Yes, hiring a drain cleaner is worth it, especially when compared to the cost of not being able to use a sink, shower, toilet, or bathtub and the potential damage that flooding can cause in your home. You might try a temporary drain cleaning liquid or snaking it yourself, but if the clog is out of reach or these methods do not work, then hiring a professional drain cleaner is the way to go.

Even with a high-resolution camera, what you're looking at on the screen may not be recognizable to the untrained eye. Your plumber should be willing to walk you through the video and explain what they found. With high-res images, bright lighting, and self-leveling technology, you should get clear, steady views of the pipes that make up your plumbing system.

It might be possible to dissolve hair caught in a drain, but it’s usually not a good way to go about clearing the clog. Some sources mention that baking soda and vinegar can do the trick, but this won’t actually dissolve the hair. The hydrochloric acid in drain cleaners can dissolve the hair over time, but it will much more quickly destroy your plumbing pipes and leave you with bigger issues. The best way to remove hair is to do it manually with a drain snake or to have a plumber use an auger to pull clogs out.