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ABC Oriental Rug & Carpet Cleaning Co

4.73(

Customers say: Super punctual

Recommended by 90% of Angi customers

Additional DBA - ABC Services of Ithaca, Inc. Additional contact name - Kenneth Adams. First and Third Saturday's Store Hours: 10am-1pm

"This is a story about a carpet cleaning company that needs to clean up its act. If my experience is any measure of how they do business, my advice would be to look elsewhere for rug and carpet cleaning services. To make a long story short, they charged me for services I never authorized, and then held my rug hostage until I paid to get it back from them. They also wasted a lot of my time. Longer version: I spoke twice with a woman named Vanessa about how much it would cost to clean an 8.5 x 12 oriental rug which appeared in excellent shape, had no noticeable odors, and seemed only to need a basic refresh/cleaning. She gave me a base estimate of around $350-450, but said it would cost more if their analysis detected pet stains or other issues. In both of the phone calls I had with Vanessa before the rug was picked up, not once did she disclose that I would be charged for anything associated with ABC Carpet’s “analysis” process. When I was then given an outrageous estimate of $1,098 to clean an 8.5 x 12 rug with no evident problems, I rejected their services and asked for the rug to be returned. I was then told I would be responsible for paying $173 for a disinfectant process they used on the rug upon its arrival, allegedly due to it showing “beetle damage.” No issues were visible to the naked eye before it was sent in, but Vanessa said beetle damage was becoming a more common problem in our area, possibly due to climate change, and that this could only be seen under their special black lights. She claimed that disinfecting our rug had been necessary in order to protect other rugs in their care. This raises a couple questions. First, why is it the customer’s responsibility to pay major charges because ABC Carpet does not have adequate measures in place to keep one rug’s issues from affecting others they have on hand for cleaning? Second, if this growing problem of beetle damage is a real thing, as Vanessa claims it is, why wasn’t it disclosed ahead of time that I would be charged a hefty fee for disinfection if beetle damage were discovered during the analysis process? After a time-consuming back and forth that did nothing but increase my misgivings about this company, it became clear that I was not going to get my rug back unless I paid ABC Carpet’s ransom. Now that I have the rug back, and I am out $173, I am sharing this story so that others can make a more informed decision about dealing with this company."

Jennifer S on April 2020

Additional DBA - ABC Services of Ithaca, Inc. Additional contact name - Kenneth Adams. First and Third Saturday's Store Hours: 10am-1pm

"This is a story about a carpet cleaning company that needs to clean up its act. If my experience is any measure of how they do business, my advice would be to look elsewhere for rug and carpet cleaning services. To make a long story short, they charged me for services I never authorized, and then held my rug hostage until I paid to get it back from them. They also wasted a lot of my time. Longer version: I spoke twice with a woman named Vanessa about how much it would cost to clean an 8.5 x 12 oriental rug which appeared in excellent shape, had no noticeable odors, and seemed only to need a basic refresh/cleaning. She gave me a base estimate of around $350-450, but said it would cost more if their analysis detected pet stains or other issues. In both of the phone calls I had with Vanessa before the rug was picked up, not once did she disclose that I would be charged for anything associated with ABC Carpet’s “analysis” process. When I was then given an outrageous estimate of $1,098 to clean an 8.5 x 12 rug with no evident problems, I rejected their services and asked for the rug to be returned. I was then told I would be responsible for paying $173 for a disinfectant process they used on the rug upon its arrival, allegedly due to it showing “beetle damage.” No issues were visible to the naked eye before it was sent in, but Vanessa said beetle damage was becoming a more common problem in our area, possibly due to climate change, and that this could only be seen under their special black lights. She claimed that disinfecting our rug had been necessary in order to protect other rugs in their care. This raises a couple questions. First, why is it the customer’s responsibility to pay major charges because ABC Carpet does not have adequate measures in place to keep one rug’s issues from affecting others they have on hand for cleaning? Second, if this growing problem of beetle damage is a real thing, as Vanessa claims it is, why wasn’t it disclosed ahead of time that I would be charged a hefty fee for disinfection if beetle damage were discovered during the analysis process? After a time-consuming back and forth that did nothing but increase my misgivings about this company, it became clear that I was not going to get my rug back unless I paid ABC Carpet’s ransom. Now that I have the rug back, and I am out $173, I am sharing this story so that others can make a more informed decision about dealing with this company."

Jennifer S on April 2020

Color Your Carpet

4.38(

Color Your Carpet

4.38(

37 years of experience

Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.

ITHACA FLOORING

ITHACA FLOORING

Recommended by 100% of Angi customers

Commercial and Residential

Retailer Flooring Solutions

Retailer Flooring Solutions

10 years of experience

Welcome to Retailer Flooring Solutions, with 40+ years of experience under our belts, our expertise can help with all your flooring needs. Why settle for less when you could partner with seasoned artisans who've built a reputation as solid as the floors they lay? Our team isn’t just good at what they do; they’re certified masters of the craft, bearing the seals of excellence from National Wood Floor Association (NWFA) and EPA — credentials that not only promise, but deliver greatness. With a spectrum of services that navigate through installation, demolition, finishing, and repair to name a few, Retailer Flooring Solutions is your standard for flooring brilliance. Go with the team that is trusted to lay down impeccable floors for retail giants like Nike, Walmart, Best Buy, Kohls, and JCPenny, just to name a few. We aren’t one of the leading flooring contractors just because we’re good, it's because we’re connoisseurs for creating a perfect foundation for your feet to walk on. You will not find as much passion and skill in any other contractor besides us. And it's not just about laying planks or fitting tiles; it’s about value, about crafting an experience without the extravagant cost. Forget the maze of options and bypass the premium charges. With Retailer Flooring Solutions, buying directly from the distributor means premium quality meets affordability. Get started with a free quote, and you'll be on your way to a floor that's not only ideal for your space but kind to your wallet.

"We were and are still very happy with our bathroom floor. I was contacted the same day of beginning my project and the appointment was set for that day to come by and determine our needs. The job was started shortly after. The guys came and did the job until it was done to our satisfaction. Our floor is beautiful and timeless. I highly recommend this company and we will call on them to help us in any future endeavors."

Kristina L on March 2025

"We were and are still very happy with our bathroom floor. I was contacted the same day of beginning my project and the appointment was set for that day to come by and determine our needs. The job was started shortly after. The guys came and did the job until it was done to our satisfaction. Our floor is beautiful and timeless. I highly recommend this company and we will call on them to help us in any future endeavors."

Kristina L on March 2025

Upscale Remodeling Corp

Upscale Remodeling Corp

Recommended by 100% of Angi customers

Upscale Remodeling was founded in 1991 and has been serving our Ithaca community for more than 30 years, but our roots in the area go back centuries. The ancestors of our founder, Steve Nash, settled the Ellis Hollow/Snyder Hill area in the early 1800s and built some of the region’s first homes. Steve learned building by working with his father and grandfather from the age of nine. More importantly, he learned to never compromise and never cut corners. These values still guide us to this day, ensuring that every project is not merely a job but a testament to our commitment to excellence. At Upscale Remodeling, we’re not just remodeling homes; we’re building a legacy. We refuse to compromise on quality because our roots in this community run deep, and we plan to remain here for many generations to come. Our tradition of craftsmanship drives our commitment to timeless design and durable construction. We are proud of our work, and we want our clients to be able to enjoy it for many years to come. Our commitment to excellence isn’t just a catchphrase—it’s who we are, what our company stands for. As we continue this proud tradition of building and remodeling, our focus remains fixed on delivering enduring quality to you and your family.

"This is a great company to work with. Our project involved tricky design and construction issues and was complicated by the fact that there were certain elements that we were determined not to change. Upscale worked with us to develop a vision and a specific plan - from the major elements down to the trim - and implemented it beautifully. There were a few problems with subcontractors and we were so appreciative that Upscale held them to account for high quality work -- we did not have to complain, Upscale insisted that the work be done right. For high quality, detail and service oriented work we wholeheartedly recommend Upscale Remodeling!"

Sharon T on December 2023

"This is a great company to work with. Our project involved tricky design and construction issues and was complicated by the fact that there were certain elements that we were determined not to change. Upscale worked with us to develop a vision and a specific plan - from the major elements down to the trim - and implemented it beautifully. There were a few problems with subcontractors and we were so appreciative that Upscale held them to account for high quality work -- we did not have to complain, Upscale insisted that the work be done right. For high quality, detail and service oriented work we wholeheartedly recommend Upscale Remodeling!"

Sharon T on December 2023

Cutler's Carpeting

Cutler's Carpeting

Recommended by 100% of Angi customers

Residential & commercial flooring installation & repair. Carpets, vinyl, porcelain tile, hardwood & laminate floors.

ABG Contracting

3.20(

ABG Contracting

3.20(