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TRUSTED BY HENRIETTA, NY HOMEOWNERS

  • Average homeowner rating star icon4.7
    Average homeowner rating
  • Verified reviews icon788
    Verified heating and air conditioning services reviews

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John Betlem Heating & Cooling Inc - HVAC
4.7(
157
)
Central A/C - InstallGas Furnace / Forced Air Heating System - InstallElectric Furnace / Forced Air Heating System - Install+28 more

Serving Henrietta, NY and surrounding areas

Approved (Corporate)

In business since 1941

Free estimates

Emergency services offered

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers.\n\nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

23 neighbors recently requested a quote
Recommended by91%of homeowners
Avatar for New Horizons GC
New Horizons GC
4.8(
102
)
Central A/C - InstallCentral A/C - Service or RepairDuctless Mini-split A/C - Install or Replace+21 more

Serving Henrietta, NY and surrounding areas

Approved

In business since 2014

Free estimates

Emergency services offered

"I would recommend this business to everyone. We live in a very small house with a furnace located in a very small dirt crawl space. We ran into a problem before Christmas and the furnace wasnâ t working. We called a company that was referred to us by our plumber and all the man did was complain about the situation which I can understand but you shouldnâ t be swearing and complaining in front of the homeowners. Anyways it did start working for a short time and he said it would probably be more than $10,000 to get a new furnace and if we called his company tell them not to send him back here. So the day after new yearâ s I woke up to the house temperature of 64. I called the same company and they sent the same person and all he did was swear and yell and he changed 2 filters in the heat runs and charged us another $200 and said we should get a heat pump which would cost about $15,000. The temp never went up so I went on Home Adviser and the first company that called was New Horizons and the person I spoke to was Matt. He was so nice on the phone and said he didnâ t have a problem working in the crawl space and said heâ d be out that day to look at it. When Matt saw the furnace he couldnâ t believe it. He said he couldnâ t believe that the furnace ever worked. He said heâ d never seen anything like it and that it was filled with water, had a cracked heat exchanger and was never installed properly to begin with and it was all rusted. He said the first HVAC person that came here twice mustâ ve never even looked at the furnace because if he had he wouldâ ve had to red tag it because it was unsafe and we couldâ ve easily died. Anyways he put in a brand new high efficiency furnace and did everything he possibly could to keep the cost down for us because he knew we wouldâ ve had a very hard time getting anyone else to do the job. He spent 3 hours here the first day he looked at it and waived his fee for that day. I canâ t even describe how grateful and happy we are with the job he did for us. The furnace is working great and we feel so much safer in our house now. I know that we couldnâ t have possibly gotten any better service from any other company especially under the circumstances of trying to do all this work in small dirt crawl space and still give us the best service and looking out for us by giving us a great price. I would recommend this company and especially Matt to everyone."
Tile in Progress
Finished
existing valve
existing piping
re piping

+12

Response time7 hrs
8 neighbors recently requested a quote
Recommended by97%of homeowners
Avatar for JJB Mechanical, LLC
JJB Mechanical, LLC
4.9(
60
)
Gas Furnace / Forced Air Heating System - RepairCentral A/C - Service or RepairCentral Air Cleaner - Repair or Service+20 more

Serving Henrietta, NY and surrounding areas

Approved

In business since 2019

Free estimates

Emergency services offered

"I had used a bigger company for all my HVAC service for years. They did good work but I always felt like I was being overcharged. Many people in my neighborhood recommended JJB Mechnical. Juan managed to come out days sooner, quickly identified the problem, and came back a couple days later to fix. Highly recommended!"
Response time4 hrs
2 neighbors recently requested a quote
Recommended by98%of homeowners
Avatar for Upstate Comfort Systems
Upstate Comfort Systems
4.8(
221
)
Central A/C - Service or RepairGas Furnace / Forced Air Heating System - RepairThermostat - Repair or Reprogram

Serving Henrietta, NY and surrounding areas

Approved

Super Service Award Winner

In business since 1999

Free estimates

Emergency services offered

"We had Upstate Comfort Systems service our HVAC system and replace an aging water heater. They were quick to respond to our inquiry and schedule a visit. Their team was cheerful, efficient, knowledgeable, and hard-working. Great service for a very reasonable price."
Response time7 hrs
24 neighbors recently requested a quote
Recommended by94%of homeowners
Avatar for NU Air Pro LLC
NU Air Pro LLC
5.0(
26
)
Air Ducts & Vents - Clean

Serving Henrietta, NY and surrounding areas

Approved

Super Service Award Winner

In business since 2023

Free estimates

Emergency services offered

"The service was fantastic they did a great job and were very nice people. I would totally recommend this company to anyone looking to have their air ducts cleaned out. Thanks so much !!"
Air Duct Cleaning
Air Ducts Cleaning
Air Duct Cleaning Service
Air Duct
Dryer Vent

+3

Response time1 day
20 neighbors recently requested a quote
Recommended by20%of homeowners
Avatar for Frank N Frank Mechanical Contracting
Frank N Frank Mechanical Contracting
5.0(
5
)
Central A/C - InstallGas Furnace / Forced Air Heating System - InstallDuctless Mini-split Heating System - Install or Replace+14 more

Serving Henrietta, NY and surrounding areas

Approved

In business since 2022

Free estimates

Emergency services offered

Thank you for considering hiring us for your project! At Frank N Frank Mechanical Contracting we pride ourselves on quality work, integrity and competitive pricing. We believe in giving our absolute best, no matter how big or small your project.\n\nWe are experts in our trade, and we will keep you educated and informed throughout the completion of your project. We treat your property like it's our own, with the utmost respect, just like we would our own family!\n\nAs the owner, my aim is to earn a 5-star review on the completion of your project. So, please let me know if at any time we are not living up to earning your perfect 5-star review.\n\nWe look forward to earning your business, so please ask us for references!

2 neighbors recently requested a quote
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Heating and Air Conditioning questions, answered by experts

The standard HVAC warranty is around five years. Still, many brands offer an extension to 10 years if you register the product within a specific timeframe, typically 60 to 90 days post-purchase or HVAC installation. Over the past decade, warranty periods have substantially increased, shifting from 3-5 years in the 90s to the now-prevalent 10+ year warranties. Both warranty types cover parts failing due to manufacturer defects, incurring no additional costs. Some manufacturers provide extended warranties surpassing the usual 15- to 20-year window, though these often involve extra fees. 

To find a reputable HVAC company, start by researching providers in your area. Look for companies with mostly positive online reviews and check the Better Business Bureau’s website for customer complaints. Next, verify their credentials. Rule out any companies that aren’t licensed, as this is a requirement in some states and municipalities, and confirm they are insured. Once you have a shortlist, contact each professional to ask key questions: How many years of experience do you have? Do you hold any third-party certifications? Do you have experience working on my specific type of HVAC system or brand? Can you provide references? What is your per-hour pricing? Do you offer maintenance contracts for ongoing savings? Do you provide a warranty for your work?

On average, an AC unit lasts between 10 and 20 years. However, the specific lifespan depends on the type of unit, how often it's used, the local climate, and the quality of maintenance. Central AC units typically last 12 to 17 years, while window units have a shorter lifespan of 8 to 10 years. Portable AC units last about 5 to 10 years, and ductless mini-split systems can last up to 20 years. To extend the life of your AC unit, it's important to perform regular maintenance, such as replacing filters, cleaning coils, and scheduling annual professional tune-ups.

Look up your model number online to find additional information. Usually, you can just take a look at the old filter and find the brand name and dimensions to order a new one. When replacing the filter, always check that it’s pointed the right way to match the direction of your airflow. Many filters have arrows on them to help with this step.

If the air coming from your AC unit is cool but never quite cold, there are a few reasons this might be happening. For starters, it could signal that your refrigerant levels are low. If there are no other indications of this particular issue, like hissing noises or frozen refrigerant lines, anything from dirty filters to damaged condenser or evaporator coils could be responsible for the problem.

The Henrietta, NY homeowners’ guide to heating and air conditioning services

From average costs to expert advice, get all the answers you need to get your job done.