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"I was very satisfied with the work they did , honest and reliable workers , fair price ."

"My experience with Rashad started off pretty well. He was nice, and I felt his pricing was very fair. He came by a little less than 2 months ago to give me an estimate, and we had scheduled an appointment around 2 weeks after the estimate, as he was booked up until then, which was fine by me. The day before he was scheduled to begin the job at my house, he asked if he could reschedule for a week later. I agreed, but I asked if he could come by in less than another week just to do 2 priority tasks such as installing my address number outside my house, as my house had no address number on it for weeks. He agreed and came by the following day for a few hours to do the address numbers and patch up a large hole in my ceiling, which I really appreciated. He came by the following week and completed some of the items he agreed to complete. Then the following week he was scheduled to come back on a Thursday, but the day before that appointment he said he had to reschedule because he needed a helper that was not available until Friday. No problem and we rescheduled to Friday. He was a little late on Friday and they were doing some loud work that sort of delayed our infant son's bedtime, but it was no big deal. That Friday evening before he left my home, I told him I would pay him most of the money we agreed upon for the entire list of agreed upon work even though there was still a significant amount of work left to be done on the list. He said he would be back Friday of the following week, and I paid him via Venmo that same evening he left my home. Unfortunately, after I paid him most of the agreed upon money, he never returned to complete any work, and there was still a number of list items he never completed nor even started. I text messaged him twice the following week before our appointment. Once to send him a list of the remaining items and another time the day before our appointment to confirm, but he never responded. Then at the end of the day of the missed appointment, I texted him again to politely ask when he would be able to come back and complete the job. Again, I received no response. About midway into the following week, I called him and he claimed he never received my text messages, which doesn't explain the missed appointment, but at least he said he would come back the following week to address the remaining work on the list. He then gave me his email address since he said he did not receive my text messages. We then setup an appointment for a Wednesday via text message, as I suppose he was now receiving my text messages. I text messaged and emailed him the day before our Wednesday appointment to confirm and ask what time he planned on arriving. He said he would be there around 10am. Now comes Wednesday 10am, the day & time of our appointment, and he does not show up. He sends me a text message later that morning that says he's stuck in the city on an emergency, he has not headed my way yet, and he will have an update for me soon. As of now, a full week later after that most recently missed appointment, I never received any update nor heard back from Rashad at all. I text messaged, called, and emailed him about 3 times each in the last week in case he would claim his phone or text messaging was not working again, and I have not heard back from him at all. Despite my frustration at this point, my messages to him were all courteous such as asking him if all was well with him and asking that he please get back to me at his earliest convenience, thanks, regards, etc.... I feel pretty stupid for trusting Rashad, as he never returned after I paid him, which was close to four weeks ago. Now, close to two months after finding Rashad, I have to begin the process of finding another handyman and paying money again to a new handyman to fix and complete the work Rashad left unfinished. My apologies for the lengthy review, but I am just astonished by Rashad's actions and unprofessionalism."