"Fratto Home Improvement and Repair has been our go-to general contractor for several years. Mr. Fratto's work ethic, professionalism, skill level, and punctuality can only be matched by his warm and friendly personality, and a natural talent for customer service, which make him a pleasure to work with. We live in a pre-war building the NYC metropolitan area, and our bathroom renovation involved complete gutting, as well as dealing with many quirky elements often found in older buildings. Mr. Fratto guided us through the entire project from the initial fixture and material choices to the final decorative touches. He stayed within the planned budget and made sure that we were comfortable and informed every step of the way. It is also important to note that the bathroom in question is the only one in our home, yet because of Mr. Fratto's careful planning and methodical approach, we were able to continue using it through the entire project. We feel very comfortable recommending Fratto Home Improvement and repair to anyone interested in a bathroom renovation, kitchen renovation, or any other home improvement project."

"I first hired Westbrook to remodel a bathroom for me in summer of 2019. It was a gut reno, the room was back to the studs. Dave's team was incredible, the work is absolutely beautiful. The team was easy to work with and cleaned up the site at the end of the day much better than previous contractors I worked with. Dave had great suggestions for how to make what I wanted to do work. When there were a few difficulties with the pieces I ordered, Dave worked with the bathroom supply company to resolve them. This year in October, we had a water leak in our front hall. I texted Dave in a panic at 6:30 in the morning and he walks me through what to do and had the plumber he works with in my house by 9am. (Don't text your contractor at 6:30, it's not nice, but Dave is an absolute hero). The remediation crew (NOT Westbrook) my insurance company sent to deal with removal of the water damaged material was not good. They knocked things down without asking questions. They damaged my marble floor and they destroyed a plaster arch that was original to my 1920s house. It's one thing to bring a contractor in to make an ugly part of your house pretty, but it's heartbreaking to bring in a crew to try to restore your destroyed home. Dave somehow managed to put everything to rights. There was fine carpentry work (a built in bench/radiator cover/storage piece that had been destroyed), plaster work (restoring the arch, fixing cracks in the plaster caused by water damage), and for the few things he didn't do, he knew someone (like a marble refinisher to restore the floors the remediation crew damaged). I also want to say that it's incredibly hard having someone work in your home during the pandemic but Gustavo was excellent. He followed COVID safety protocols completely. My hall looks even better than it did before the damage (and it had been newly done when the damage occurred). I honestly can't thank Westbrook enough for making this incredibly difficult process as painless as possible. I would absolutely use them again and recommend them unreservedly."

"Everything was set up perfectly and within a reasonable time frame. Very professional. Will definitely recommend and hire again. Thank you!!!"

"Excellent. On time finished the job with high detail. Crew was very thorough and on time. Miguel is a expert contractor and I enjoy working with him"

"They were extremely friendly reliable people. The did an excellent job painting and repairing the drywall. Very nice people. We couldn't be more happy about with the job they did"

"Tassio and his crew were very professional abs discovered some big issues with a water problem we were having with the entire back side of my homes. He discovered rotted wood, damaged plywood, structural beams and even a bit of mold. There was a lot of work that needed to be done and he sent pictures throughout the process to show me what the issue was and how he fixed it. The only thing I wish we discussed more up front was the cost of the additional work as it was more than I had budgeted for and caught me a bit off guard. Nevertheless, the job was large and the workmanship was excellent, I would highly recommend Tassio to anyone with carpentry or exterior repair work!"

"It was my first time using Angi and found Home Innovation to replace my two old interior doors, which was fantastic! For me, it has been always hard to find a good contractor with professional skills in a reasonable budget in New York City. Anderson from Home Innovation was a fast communicator and confident of his job. The price was also fair enough unlike other contractors in the city. I am so happy that I finally replaced my doors by his hard work. I do appreciate him and his teamwork. I highly recommend his firm if anyone is looking for their home improvement by themselves, and definitely hire him again. 5 stars! Thanks"

"Canâ t add anything else. Our painter, Mario, was professional, very neat and did exactly what we asked."

"Brian did a great job. Very skilled carpenter and handyman. Has all of his tools, knows how to do the work correctly. Not only this, he is very efficient, neat, and polite. I am extremely satisfied."

"It was excellent. I moved into new apartment so I needed many many things assembled and pictures and frames as well as curtains hung. He was super professional, everything was done to perfection and ALSO to my surprise he moved extremely fast with his partner! 5 stars"