Sila Heating, Cooling and Plumbing logoApproved Pro
Approved Pro

Sila Heating, Cooling and Plumbing

Heating and Air Conditioning Service, Water Heater Service, Plumbing,

About us

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

Business highlights

Eco Friendly
Emergency services offered
LGBTQ+ Friendly
36 years of experience

Services we offer

Water Heaters, Heating & AC, Electrical, & Plumbing

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.5856 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
10%
3
5%
2
3%
1
6%

Filter reviews by service

Showing 1-25 of 856 reviews
Susan S.
Mar 2025
5.0
Electrical Service
Yes, I recommend this pro
$7,000
Did a great job

Gayle B.
Dec 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$20,000
Sila installed a new Lennox HVAC system 2 years ago and when there was a leak today they showed up within hours! Not like some places that would have many excuses and complain about Fri being too busy. Their Tech Calverton is a special tech, knowledgeable, polite and willing to go the extra mile. Not only did he fix the leaking problem he took his time to adjust dampers to ensure all rooms are toasty! This has always been a problem for us and not fixed until now. It takes a patient problem solving tech to make a happy customer! A special thanks to the service manager ,Doug Bines , who always seems to help when needed.

Alex T.
May 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$11,500
Company responded fast to an emergency. My heat pump/hvac unit failed in 90deg temperatures. Technician came and diagnosed that system is 20 years old and needed replacement. Sales team was excellent and helped pick the right system for my budget. New system was in stain less than a week. Will hire this company again

Keith A.
Jan 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,600
Talk about Top Quality service! From the professionalism of Daniel, to the great job done by Humberto and Ernest. I couldn't have had a better experience in a bad situation. They replaced our steam boiler, and our water tank and did a wonderful job. We have a warm house again thanks to them! Humberto, Ernest, I take my hat off to you!
Response from Sila Heating, Cooling and Plumbing

"Thank you so much for the 5-star rating and thoughtful review. We’re honored that you entrusted us with your steam boiler and water tank replacement. We will be sure to send accolades to Daniel, Humberto, and Ernest for their professionalism, expertise, and efficiency. We hope that you continue to stay warm. We are very proud of the service we provide and love giving customers like you the experience you deserve."


Greg T.
Nov 2022
1.0
Heating and Air Conditioning Service
The absolute worst experience we’ve ever had with any company. If you make the mistake of requesting a quote from this company and are told your salesperson is Daniel Ratki, ask for someone else.

Jonathan G.
Oct 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Everything was great!
Response from Sila Heating, Cooling and Plumbing

"Thank you so much for the 5-star rating and thoughtful review. We’re pleased that you found our heating services to be exemplary. We are very proud of the service we provide and love giving customers like you the experience you deserve."


Thomas J.
Oct 2022
5.0
Heating and Air Conditioning Service, Electrical Service
Yes, I recommend this pro
I called Sila to install new smart thermostats and boy thank the lord I did! With all this technology I get so confused. They were very helpful even showed me how to use it. Professional. Polite. And timely. Would recommend!
Response from Sila Heating, Cooling and Plumbing

"Thank you so much for the 5-star rating and thoughtful review. We’re pleased that you entrusted us with your smart thermostat installation. Our technicians will be thrilled to hear that their keen expertise and helpful explanations were recognized. We are very proud of the service we provide and love giving customers like you the experience you deserve."


Jill D.
Jul 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
The Sila office team was very responsive and got us a technician right away. Freddy was the best! Very friendly, took time to show me what he was doing and all around great! Thank you so much.

Emily B.
Sep 2021
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Excellent!! Professional, timely and incredible service!
Response from Sila Heating, Cooling and Plumbing

"Thank you for rating and review! We pride ourselves with having the best customer experience that is second to none. We look forward to serving you again. Best, Team Sila"


Paul C.
Aug 2021
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$9,000
Excellent work, very professional and knowledgeable team, very timely, arrived on time and completed everything in one day. Very well coordinated team, a pleasure to do business with them.
Response from Sila Heating, Cooling and Plumbing

"Thank you so much for your rating and review! We are take pride in offering unmatched customer service before, during, and after every call. Our goal is to make sure your home is comfortable and safe, and that you are 100% satisfied. We look forward to serving you again! Best, Team Sila"


Elizabeth M.
Apr 2021
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
It went very well! Doug was on time, friendly and professional. He found a problem which we will have repaired soon.

Sean T.
Feb 2021
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$70
SILA called to offer their annual heating inspection services given that I was a prior customer. The gentlemen they sent, Ivan, was very knowledgeable and thorough. He went over and above, and spent a lot of time explaining the parts of my boiler to me and likely failure points, gave some recommendations on my aging indirect water tank, and even answered a few questions I had regarding thermostat wiring. He was very patient, and left everything clean and exactly the same was as he had found it. He wore a mask, covered his shoes, and was very respectful. I've used SILA for my annual inspection every year the past five or so years.

Nick H.
Jan 2021
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
I was able to get a same-day appointment, and Abraham showed up right on time. He took a look at the system and confirmed that the furnace was running as expected, and he didn’t find evidence of a cracked heat exchanger. I was hoping for a definitive answer as to why the air wasn’t flowing out of several of my vents, but he was only able to confirm that it wasn’t due to the furnace itself. I may have clogged or separated ductwork behind the walls, but he wasn’t able to diagnose/confirm. At least I know the furnace itself isn’t the source.

Michael G.
Nov 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$400
It went well!

Nancy C.
Oct 2020
5.0
Air Duct Cleaning
Yes, I recommend this pro
$149
Went well, on time, followed up via phone call and email with invoice. very professional. I will hire them again.

Barbara F.
Oct 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Doug was a problem solver to an ongoing puzzle. This is the first time we used Sila, and they were finally able to diagnose the problem, He solved the problem and recommended suggestions for the future. He was terrific.

N G.
Oct 2020
5.0
Heating and Air Conditioning Service, Air Duct Cleaning
Yes, I recommend this pro
The service professional, Ivan, was excellent taking the time to explain the potential cause of the problem and resolving The issue.

Shaharizan P.
Oct 2020
5.0
Heating and Air Conditioning Service, Water Heater Service + 1 more
Yes, I recommend this pro
It went very well. New system installed. They disposed of my old system.

Joan D.
Oct 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Ivan was great - professional, knowledgeable and courteous. He called before he came and explained everything clearly.

Edward D.
Oct 2020
5.0
Heating and Air Conditioning Service, Air Duct Cleaning
Yes, I recommend this pro
$149
I have a older lennox furnace that I have maintained with Sila. The tech Ivan was professional and efficient. He suggested a repair of our unit to extend the life of the furnace. We agreed and have scheduled the repair. There work is always good and affordable.

Gina U.
Aug 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$250
Great, would use again!
Response from Sila Heating, Cooling and Plumbing

"Thank for taking the time to provide a rating of service [Member Name Removed]. All departments work together to safely achieve the best customer experience possible. We truly appreciate receiving positive feedback from our great customers. Thank you so much for the support. Best, Team Sila."


George N.
Jun 2020
1.0
Heating and Air Conditioning Service
Submitted online request and also called and left a message w/ their answering service. No call back or contact otherwise.

Howard S.
Jun 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$500
This was our first time using Sila and we are very impressed with the quality and professionalism of their service. When I made the initial appointment they quoted me a price for the service and said they would contact me 24 hours before to confirm. Like clockwork they called to confirm. The day of our appointment service tech, Kyle, showed up 10 minutes early and got right to work. He carefully checked out our 3 HVAC units and our heat pump and changed all filters and associated service needs. Charges for the service call were as quoted (plus the costs of the filters). All in all we are very happy with the service (and Kyle's professionalism) and will definitely hire them again for all of our HVAC needs
Response from Sila Heating, Cooling and Plumbing

"Thank you so much for the kind words [Member Name Removed]. The comfort of your home is extremely important to our team. Our customer service representatives take pride in delivering professional, efficient and friendly service for all customers. We try to make adjustments to accommodate our customer’s busy schedules. Thank you for your business and support. Team Sila."


Linda A.
Mar 2020
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Perfect, all questions answered
Response from Sila Heating, Cooling and Plumbing

"Thank you for the great review, [Member Name Removed]. We’re proud of the great work our expert technicians and customer service team do every day. Our goal is for homeowner’s systems to perform their best when called upon and to have a great experience every time. All of our team try very hard to make this possible. Thank you so much"


Peter B.
Nov 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$285
The guys from Sila are in a class of their own. They took the time to explain everything in laymen terms. I recommend them without hesitation.
Response from Sila Heating, Cooling and Plumbing

"Thank you for the great review [Member Name Removed]. We’re proud of the great work our expert technicians do in the field every day. Our goal, is for homeowner’s systems to perform their best when called upon. All of our technicians try very hard to make this possible. Thank you so much for the recommendation and support. Team Sila."

...
Showing 1-25 of 856

Licensing

Bonded

Insured

Licensed*

Trade License Number

Master Plumber #1558

Trade License Expiration

07/24/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sila Heating, Cooling and Plumbing is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 6:00 PM Tuesday: 7:00 AM - 6:00 PM Wednesday: 7:00 AM - 6:00 PM Thursday: 7:00 AM - 6:00 PM Friday: 7:00 AM - 6:00 PM Saturday: 8:00 AM - 1:00 PM
Sila Heating, Cooling and Plumbing accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Sila Heating, Cooling and Plumbing offers free project estimates.
Yes, Sila Heating, Cooling and Plumbing offers eco-friendly accreditations.
No, Sila Heating, Cooling and Plumbing does not offer a senior discount.
Yes, Sila Heating, Cooling and Plumbing offers emergency services.
Yes, Sila Heating, Cooling and Plumbing offers warranties.
Sila Heating, Cooling and Plumbing offers the following services: Water Heaters, Heating & AC, Electrical, & Plumbing

Contact Information

55 Lafayette Ave, White Plains, NY 10603

Service Hours

Monday:7:00 AM - 6:00 PM
Tuesday:7:00 AM - 6:00 PM
Wednesday:7:00 AM - 6:00 PM
Thursday:7:00 AM - 6:00 PM
Friday:7:00 AM - 6:00 PM
Saturday:8:00 AM - 1:00 PM
Share project details to get started.