Get matched with top window treatment pros in Copake, NY

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

Owner operated and a family business from 1953. Our vast experience enables us to ensure the highest quality selection and installation in the state. Commercial or residential we specialize in beautification. We specialize in getting things right. We specialize in you and your project. Give us a call today for a free quote!\nHere now is what we can offer you:: \n \no All Types and Brands of Window Treatments \no Custom Upholstery Services\n• Interior Design, Decorating & Consultations for Any Size Project\n• Expert Measuring and Installations on all Products and Services Offered\n__________________________________________________________________\n

"The windows are beautiful. The work was done on time and they're holding up well. It was an excellent value. They were very professional and very reasonably priced."

We take great pride our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"It is a waste of money. The great majority of people are not going to find any value out of the service. If you need design consultation, you need a full service consultation. If you already have knowledge and experience, and you just need to get a few ideas, then you don't need to pay for that. You can just get a magazine or a book since you already have the knowledge of basic designs in your head or a little bit of experience. To have someone call you and give you information over the phone, you are not getting the personal service that you need. You may as well take the money $49 and apply it to something else like getting someone else to come out and give you the service that you need. Because, you are not getting much, you are not getting anything at all. They are going to have you do the work. After talking to them and I was talking to other home designers, I found out that that was a waste of time and waste of money. I gave them a C because they didn't fail at what they do but they don't offer any value for what they do. There's not much value to it. The cost was fair. They didn't do a terrible job and the cost isn't terrible, it was only $49. It just has a very low value. For responsiveness I gave them a B because they will answer your phone and answer your emails."

"First technician failed to repair, was not sufficiently experienced or persistent to repair my window blinds. Second technician was more willing to keep trying and dug in to the problem . He was 95% successful, and I was pleased with the repair."

"I compared their price with Home Depot's and they beat them hands down. The thing that I liked most about Empire Today was the installation people. They were efficient, professional and they did a good job cleaning up when they were finished. There was nothing that I disliked about this company."

"Great experience! Concrete project of new steps and a patio turned out better than I expected. Jason had good ideas about how to solve troublesome drainage issues. The best is that the project came in on budget!"

Harold's Enterprises is currently serving Albany and the surrounding areas. Specializing in all things handyman, give Harold a call for a free estimate. He would be more than happy to help with your home improvement needs.

Pitt Property Services is committed to excellence every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Above all, we are watchful of the interests of our customers and make their concerns the basis of our business.