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"Sierra did a great job. Ran new electric and installed our Govee lights. Even took the time to help us download app on phone so we can control the lights. "

"He was on time, very polite, does amazing work, very knowledgeable, he cleans up after completing the tasks, and has great prices. I would rate him much much higher if I could. I will DEFINITELY hire him again. Patrick Colantonio "

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"A great experience from start to finish! Five star all the way! The estimate was done by D0nna who was punctual, knowledgeable, experienced and pleasant. Her follow-up communication was excellent. The estimate was detailed and fair. Communications/interactions with owner/managers Steve and Mike were always a positive experience. They are very knowledgeable about the hardwood flooring business and were a pleasure to work with. Installers Charles and Craig were excellent at their craft. They were punctual, worked hard the whole day, and cleaned up at the end. We were very happy with every aspect of the flooring they installed. The flooring that we had installed was a natural pre-finished select red oak from the Hardwood Outlet in Penfield. The folks there, Oz and Levant, were very helpful and accommodating in helping us choose the flooring that would best fit our needs. We took home numerous samples before making our final selection. Like Rochester Hardwood Floors, the Hardwood Outlet is a quality operation. All around, this was a great experience and we are very happy with the quality and value of the finished product. We look forward to recommending Rochester Hardwood Floors and the Hardwood Outlet to family and friends."

"Excellent job and great guy. Would definitely hire again and recommend to others."

"Young was prompt and the work was completed with quality. He built a couple of railings, repaired siding, and fixed/repaired several gutters on a rental property I owned."

"Excellent job! It only took 2 days in February to do approximately 3,000 square foot roof. The job site was left clean & the crew was very professional."

"RUINED OUR FLOOR AND WALL AND REFUSES TO FIX OR PAY FOR IT - Contracted CS Services to mount a television over our fireplace in early July 2018. Placed a $50.00 Deposit on the contract for his services. Mr. Campbell arrived to install. He stated he would just need to cut out a section of drywall on the side or the fireplace and place a outlet cover over it. He stated he would run the wires all through the wall and we would only have the outlet visible. Mr. Campbell proceeded to cutout the outlet area and went into the unfinished part of the basement to drill into the wall area to run the cords into the outlet on our first floor next to the fireplace. Once him and I proceeded upstairs and we observed the area, it became clear that he drilled a hole in out 1 year old hardwood floor that was approximately a foot and a half away from the wall where he was trying to access. Our discussion was that I would have our floor guy, replace that section of the floor, sand and stain. He agreed at this point. I contact our flooring company Upswing Flooring (Mena Tawadros, President) to get an estimate. He sent an estimate for $1,350.00 plus tax to repair the floor, sand and restain. I contact Mr. Campbell at CS Services and we agreed that we would repair the floor on August 13th, 2018 since that was a date that Upswing Flooring had available. We discussed that we were going to a hotel on August 12th, 13th and 14th due to the fumes from the flooring repair. Mr. Campbell did not contact us and never arranged the deposit or payment for the flooring repair so I was contacted on Monday that Upswing never showed. Mr. Campbell told me that he didn't have the money and there were other things that were more important. He asked we wait. I contacted Mr. Campbell 08/21/2018 and he stated he would pay us for the flooring, wall repair and hotel reimbursement. Called and text again 10/04/2018. He returned our deposit of $50.00 and sent me another $50.00 and said thats all he has to pay."

"When Marty is "on" we have received some of the best service from A-Best that we've had in many years. However, when he is "off" we couldn't get a response from him for days/weeks, and he has essentially cut and run a few years after our roof replacement. He needs to hire someone who can manage his business when he is away or otherwise occupied. The quality of work done by his crew was mixed. The shingles that Marty picked are great quality and the installation has been mostly solid. A cheap drip edge that doesn't have proper kick-outs was installed around the house (these details were not discussed in the quote). On about half of our house, the drip edge was installed properly, such that it hangs out over the gutter. But about half of the house had the drip edge flat against the fascia, wedged behind the back of the gutters. No one can see that detail from the ground. Naturally, we have taken water damage (water-stained soffits and peeling paint in the interior walls adjacent to these gutters) in those spots because of the improper installation of drip edge. When we first noticed that problem on one side of the house (easy to see on our first floor porch roof), perhaps a few months after installation, Marty was responsive and came right out to bend the drip edge out above the gutter, which fixed the problem on that side. We didn't learn about the problem on another side of the house until two years later, after water damage had started to show. After repeated texts/calls I gave up trying to get A-Best to back up their work and I got up on my own ladder and bent the drip edge out myself. The only rain leak in the roof came around a furnace exhaust pipe that penetrates the roof deck. The caulk they used was now dried and separated from the shingles and flashing. I took some roofing caulk up there myself and sealed around the boot flashing. This has held so far and hopefully the leak won't pop up again. A-Best also installed a bathroom exhaust fan for us that has worked out well. If Marty had a good office manager, I believe A-Best would be doing top-notch work. He doesn't have the bandwidth to correct old mistakes on his own, and is too busy to handle everything on his plate. He also needs better site management to keep the crews doing proper installation."

"DO NOT, I REPEAT, DO NOT, CONDUCT BUSINESS WITH THIS DISHONEST COMPANY! I’m 65 years old and dealing with this shady group has been the worst customer experience of my life - by a long shot. As the saying goes, the fish rots from the head down and this group of liars is a textbook example. I’ve been either lied to, or misled by, every person I interacted with at “5 Star Improvements”. Starting at the head of the fish with an owner who said “all of my guys are certified” (and then schemed with the worst project scheduler I’ve ever dealt to send an email to me with a fake training certificate attachment (that the installer never saw before!)); to the person who answers the chat line (“I can’t answer that online, I’ll forward it to the office and we’ll get back to you”); to a receptionist who deceived me into thinking I was complaining about the company to a Jacuzzi Bath Remodel employee; to yet another employee who told me the owners were not in the office (“they’re both out of office and at a conference tomorrow”) when I demanded to talk to one."