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SERVPRO

General Remodeling

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Fire & water clean up and restorations.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-3 of 3 reviews

louis S.
04/2018
2.0
remodeling
  + -1 more
Had water I. My basement. Very poor customer service. Had to wait a day and the. Damaged my kitchen floor. Call someone else.
Description of Work: Had water I. My basement

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$3,100

Daniel L.
08/2015
5.0
remodeling
  + -1 more
Servpro was great to work with, very professional and courteous. My basement flooded with about 1-2 inches of water. It is mostly finished with carpeting throughout. They moved tons of furniture, toys, tools, equipment, shelving, etc., to remove the carpet/pad and dry the floors. Even after quoting the entire job, I did some of the manual labor myself and they happily adjusted the price to exclude those portions.
Description of Work: Servpro moved furniture, removed wet carpet and pad, then dried everything with fans and dehumidifiers. They also applied anti-microbial spray to all floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

James S.
06/2014
5.0
remodeling
  + -1 more
Appreciated quick response with initial evaluation just 2 hours after reporting and then setting up dehumidifiers within 6 hours of the call. The guys were great, cleaned up after themselves and noticed other damaged areas needing remediation which I missed initially as focused on getting up wet carpet. They dealt directly with our insurance agency which was very helpful. Hopefully won't need their services again but happy to recommend to anyone who finds themselves in similar predicament.
Description of Work: Insurance claim for water leak (broken pump). Hauled out wet carpet, set up powerful dehumidifiers on wood floors and carpeted basement, replaced carpet, replaced water soaked/warped wood of cabinet were leak originated, and finally steam cleaned entire carpeted area.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    60 N LINCOLN RD, East Rochester, NY 14445

    www.servpro.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling

    FAQ

    SERVPRO is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    SERVPRO accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, SERVPRO offers free project estimates.
    No, SERVPRO does not offer eco-friendly accreditations.
    No, SERVPRO does not offer a senior discount.
    Yes, SERVPRO offers emergency services.
    No, SERVPRO does not offer warranties.
    SERVPRO offers the following services: Fire & water clean up and restorations.

    Contact information

    60 N LINCOLN RD, East Rochester, NY 14445

    www.servpro.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day