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"Very professional"

"Hiring Tom and Roger is one of the best decisions I've ever made! I was introduced to Tom and Roger when I discovered a mice problem in my apartment that my building (the handymen, super, and others) tried but was unable to fix. (Tom and Roger were recommended by an architect friend who hired them for his own apartment.) Tom and Roger came in with gusto: they heard my concerns, understood the problem, took it to heart, and treated it like it was their own. They got to work exploring my apartment, leaving no surface or crevice unexplored. They found holes that the building had missed. They sealed everything, even the tiniest holes. They never once played down the problem or disregarded it as something unimportant - rather, they approached it with complete seriousness and even spoke with an exterminator to make sure that they were caring for it to the utmost degree (they even made suggestions like putting all of my dried goods in the fridge as to not leave a single stone unturned that could continue to attract mice). Ultimately, they solved the problem (when no one else had!)....and it was clear that they wouldn't stop in my apartment until the entire problem was addressed and done. I really appreciated that they came in with such a thorough and holistic approach. I loved working with them so much that I hired Tom and Roger to work on a bunch of other tasks in my home (sealing floorboards, caulking the tub, fixing grout in the kitchen and bathroom, fixing up a home office, staining the deck, insulating around the radiator, and so so much more - I had a long list!). The items were each different and they knew how to do them all. There is nothing that these guys can't do! Everything that Tom and Roger worked on was done with great care and attention to detail. They firmly believe that any work should be done by these principles - it's part of what makes them stand apart from the rest. To boot, they are lovely people! It was truly joyful working and having conversations with/getting to know them while we were in the apartment together. Working with Tom and Roger was one of the best customer service experiences I have ever had. Every day, they showed up early (early!) for the job. Throughout the day, they checked in to ensure that my list of priorities was being met (even at the end of the day, they didn't leave without checking that they had tended to my priorities.) I appreciated how they continually made the effort to ensure that we were exactly on the same page. I never felt rushed. I always felt heard. Truly, working with both Tom and Roger was nothing but wonderful. My only regret is that I don't have more jobs to give them - the experience was so great that I wish I could keep working with them! It goes without saying that I will work with Tom and Roger again in a heartbeat (in fact, they're the only contractors I ever want to work with moving forward!) and recommend them without hesitation to my closest friends (in fact, I already have!). Hire Tom and Roger - your experience will be the best and your home will look gorgeous. You will be so SO happy that you went with them!"

"Impressive shower installation! The team displayed excellent craftsmanship, attention to detail, and efficiency. The end result exceeded expectations, and I'm thoroughly satisfied with the service. Five stars!"

"NYC Sewers helped us do hydro-excavation around utility lines in a new development project we did. We also hired them to clean and later maintain dry wells in our strip center that were flooding with heavy rains. Each time they were professional and knowledgeable and their prices were great compared to other companies we contacted."

"No comments."

"We hired Flowpro for back flow inspection. They are professional, quick and reliable. Communication and payment was a breeze. Will keep this vendor for life!"

"Nike was the first and only plumber to respond and he called within 1 hour of the posting. He easily accomplished a difficult job and will be back in the future."