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"Issue with Bell Mechanical This past August of 2024 we had a heat pump system installed in the house by Bell Mechanical. Unfortunately, we have had nothing but issues since with the biggest being no heat multiple times and now again today we are without heat in the majority of our house. It is freezing outside, we have a toddler and within the past week this is the 2nd time we have no heat (4th time since the system was put in). Not only is this a life safety issue, but it also is heart breaking to have your toddler tell you they are freezing. Looking for advice on next steps. We have never sued anyone or threatened to sue but this may be the time as we have had nothing but issues since the beginning. From the start we made it very clear that everything needed to be done to code and permitted. We were doing a lot of major renovations at our house and everything was being done to code and permitted. John (the salesman) at Bell said that was not a problem. John also told us that the only additional cost we could potentially incur outside of what he quoted us for the system and its installation would be a $500 fee for the installation of the heat strip. We accepted this and moved forward. After Bell removed our central air system and installed the new carrier system we got his with additional work needed at the tune of over 2k. Needless to say we were not happy. John told us the electrician they use and that if we used that electrician there would be no delay but if we used ours that it would cause a delay. So, we went with what John said as he was the expert. John got the electrician to come down a little in price which we were grateful for. Fast forward to when the building inspector came out to close out the permits for the work Bell did and other work being done at the house, the inspector told my contractor that the heat pump was not done to code. We were told that the electrical for it was not done to code and he could not close out the permit. My husband talked to the electrician Bell gave us who informed us that Bell told him to “cut corners” which was part of getting the cost down slightly. Reminder, we NEVER said to do this, we made it clear that everything needed to be permitted and even paid the permit fees to Bell. Back and forth with Bell and the electrician got the electrician to fix his work at no additional cost but Bell still needed to fix the outside plug which was not to code. Giovanni at Bell agreed that Bell would fix this issue at no additional cost. It has been 3 months now and Bell has still not rectified this issue and Giovanni and John are both nonresponsive to our follow-ups. Bell has also had to come out 4 additional times because our system was not working and again today, we have no heat. Today will be the 5th time they have to come out for issues on a system that is 4 months old. This is not OK. We have given Bell ample time to rectify the issues. Clearly they did not do the install properly and there is also the possibility we have a faulty system. We have never sued someone or went to court but then again, we have never had such large and costly issues."

"Excellent work, great communication, fair pricing… Everything we could have hoped for. Highly recommended."

"Shamrock was fantastic to work with! The crew showed up right on time, were super friendly, and did a great job cleaning and checking my chimney. They explained what they were doing in simple terms and made the whole process stress-free. I’ll definitely be calling them again and recommending them to friends and family."

"Customer service excellent constant communication, staff trustworthy and courteous. I feel very lucky to have found Hv Clean Team."

"I needed a deep cleaning of our community clubhouse.. The owner, Vinny, responded quickly and came out to meet with me. He was personable and professional. He understood what I needed done and when I needed it done by. He did a thorough inspection of the clubhouse and quoted me a very fair price. I hired him and he came out within a few days to do the job. He asked me to inspect the clubhouse before he left. I have to say, I was very impressed with his work. I was so pleased with his work that I actually hired him to do another job of cleaning the hallways in our complex. I would highly recommend this company."

"I called for a free estimate, Justin came promtly and inspected the chimey. He showed me pictures of the problems and spelled out all the options. I explained to him that my cellar has floode due the problems and was anxious to get the repairs done. Justin quoted a price that was fair and much lower then any other estimates. To my surprise he said that he could do the job that day. He kept sending me pictures as the work progressed so I knew exactlywhat he was doing. He was professional and honest about what needed to be done. I was more then pleased with him and the company. I highly recommend .Chimneys are us."

"STAY AWAY FROM STATESIDE! They were hired to repair leaking in a flat rubber roof. Peter is smooth-talking, says he sees the problem, he can fix it quick. We paid him over $6,000 to do the repairs but the workmanship turned out to be shoddy. All the new taping and repairs he made came undone after only a few weeks, now with worse leaking problem than before and roof damage. He made a quick buck from us and ran away, does not stand behind his work, just blames everyone else. Do yourself a favor and hire a real professional. "