Get matched with top window shutter pros in Catskill, NY

"Chris was an unknown, but we had an emergency repair from storm damage - a large tree trunk slamming through the window and wall traveling over 25 feet inside the house. He came and finished the reconstruction/repair in a week s time as he estimated. We have since hired him for another residence. He has a wide degree of construction knowledge and skills. He s also a friendly and amenable craftsman."

"They are so good! You should hire them!"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Aaron looked at the rooms to be painted: living room, dining room and bedroom walls, trim and ceilings. He explained that because some paint came off the walls when I removed two old decals, those areas would need to be skim coated. The estimate seemed reasonable. Aaron and his crew arrived as scheduled and worked very hard for two and a half days. They paid close attention to detail, and the results are absolutely beautiful. The rooms look like new! I will definitely call Precision Coatings for my future painting needs."

"Called on a Friday, he installed them following Tuesday , ( 2 openers)arrived time he said, cleaned up when complete ,, what else can you ask of a company."

"Prompt, quick, thorough, answered all my questions."

"The walls that were painted were done well. There was no time to complete the trim around the windows and base molding, alas,  and the painters were not available to come back for over a week. Therefore, we were stuck with our house in shambles (breakables removed, paintings taken off walls, etc.) and the job not completely done. Initially I was not happy.
However, the price was insanely low for what WAS accomplished and it is hard to blame these nice people for having run out of time. So: fair enough. I (and they) should have foreseen that time would run out and we should have decided together that the small hall would not be done in exchange for completion of the the trim.
Unfortunately, there was some light splattering of white paint here and there (on the floors and rugs and furniture)  in the rooms that were painted. The company is insured, though, and so a professional cleaner has come and taken care of the main problems at no additional cost to us. A leather specialist is scheduled to come remove the last remaining paint stains on the leather couch. Scott is an honorable businessman and his team of workers, though imperfect , were very courteous and well-meaning and easy to have around. He was responsive to my feedback and swiftly took care of matters in so far as possible.
In the end , I am not quite a totally satisfied customer (it would have been better to have everything completed on schedule and no paint spatters to deal with) but I am not a furiously unhappy customer either. I hired someone else to come in and finish the trim  at very low cost to me and everything looks fine right now. The couch will be cleaned in a few weeks.
If I use these painters again (and I might, because they were so nice) ,  I will stress the need for adequate protective coverage of furniture and I will do more preliminary preparation myself before the job is begun.
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"Tim always returned my calls with an update as to materials, when they would be ready, color match my tin roof on my Maple Sap house, he did a great job matching and putting on my gutters to the same structure. He is now looking into getting me storm windows to protect my much loved old 6 pane windows. He had the Supplier call me to go over all the specs on the storm windows,,,, you just don't see that kind of service these days"

"They came ill-prepared but they came."

"It went well. After viewing both properties content, i was sent a couple of room plans.
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