Get matched with top glass block pros in Catskill, NY

"I needed stucco repair work on an old chimney (and other spots). Grady was meticulous and thoughtful on what approaches and materials would work. Throughout the project they allocated sufficient time for each treatment to cure and inspected the work before proceeding to the next step. Grady started the project with no money down and only required ongoing payments for materials until the project was well underway. The final payment was due only after they did a final inspection. Total project cost was also below other bids."

"He did a good job, came in and out, and did what he said he will do, and I was very happy about it."

"The salesman was very nice, the windows are of very good quality and the price wasn't bad. But when the installers came they were subcontractors NOT people from Castle as I was told. Out of the 4 or5 workers that were at my home only 1 of them spoke english (barely) which was very frustrating. During the install I had to watch and inspect them putting the windows in because 1 of the workers, instead of using the plastic strips that come with the windows to hide the gaps from the old windows to the new ones, decided to just fill them with clear calking! They had to redo 3 of the windows he installed to hide the gaps. Also the 2 biggest windows they removed they pulled and tugged on them so much to get them out that they cracked the drywall at the seem. I called castle and left a message about the damage but never got a reply. That added an extra $500 to the project to get my walls repaired and painted. Would I hire them again? No I would spend the extra money and hire a contractor that dose the work himself, with his own workers who all take pride in the work they do not just how much they are getting paid for the day. Otherwise your going to spend some of the money you saved on additional repairs. You get what you pay for."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Great company, they are a pleasure to work with. He's done 4 bathrooms for me and about 6 jobs for my family."

"They were very helpful. They arrived when they said they would arrived."

Art & Glass Decor Studio has been serving the New York area since 1988. We feel that the need of our customers should always come first, that is why we only work with the best materials and at an affordable price. Your satisfaction is our main concern, so we will not finish a job until you are 110% satisfied.\n\nCall us when you want your project done right the first time.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's custom needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

Baskent Daybreak, Inc. is a client-focused company that strives to insure the highest level of customer satisfaction.