Get matched with top drain cleaners in Austerlitz, NY

"I didn't expect that they could come out the same day that I called, but Brian did. He talked me through every detail of the two drain problems, warning me of possible additional problems if he chose one solution over the other - very thorough. I lucked out, as the "additional problems" did not happen even though he was dealing with old galvanized elbows, etc. The kitchen drain was especially problematic, from years before I bought the house, but not something I could have known about. And should it clog again, he offered a sensible solution. Knowledgeable and persistent. Very happy with my results."

"Knowledgeable and professional- cleaned up when finished"

"Fast response very knowledgeable plumber and efficient work. Will call again !"

"A very unusual job involving an incredible amount of tree roots and solids which had been in the drain. Persistence and professionalism prevailed."

"I am pleased with the work Tom did for me. He is very knowledgeable and willing to share his knowledge. He was friendly and always professional. He came and worked when he said he would, had the correct parts and tools. I would recommend him to others, and will call him again if I need other plumbing work done. Ask him were the word " Plumber " originated....."

"Good, job done quickly and cleanly, worker wore plastic booties
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"Dan was able to come out on a Sunday very last minute to work on a clogged sink for my mom. He was beyond professional during our communication. Not only did he do a fantastic job, he kept me in the loop the whole way through. He was very thorough and clean (my mom is clean/neat freak). I would absolutely recommend him to others and will use him again."

"Winston and son came on time and were ready to do the job. They removed faucet and cleaned out hard water debris which in turn made it easy to turn faucet and flow was improved in bathtub. Noise from sink faucet was lessened when they cleaned out the erator in the spout. I needed air intake release in pipe for the washing machine to drain out without hearing lots of draining noise through the main pipe. They had to go out to buy the part they needed from hardware store. I did have a little clean up after though on bathroom floor and tub. Not a big issue.
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This was a $499 big deal purchase. Everything went well. Their customer service needs a little help, though.  Apparently there are two brothers that run this company. My wife was dealing with all of this. It took them a couple of weeks to get them to come out and measure it. Then they were supposed to come on Tuesday and they never showed up. They canceled because somebody was sick and they had to go do another job. It was like, so our business is not as important as somebody else's. When I called they said they were coming tomorrow and they screwed up the schedule. Our kitchen area was bigger than the amount of square feet specified in the deal so it ended up costing us about $300 more. It looked as though they were looking to nickel and dime things to get them back to what they usually would charge. It seems to me that if you offer a deal on Angie's List you should not nickel and dime to get it back to your price. If you are going to do that, then don't offer a deal because you are supposed to be getting quantity of work out of a deal so your customers are happy. It could very well be the fact that the two brothers don't talk to each other. They need to better coordinate their company as far as scheduling and stuff like that. The area looks clean when they finished. I was not here during the work, my wife was, but it looks like they cleaned up. I don't know why it ended up being $300 more. When my wife spoke with them before they started working they told her to go out and buy the grout. They said they could supply the grout, but there would be an extra charge. I was almost ready to cancel the deal and find somebody else with better customer service.    

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"Joe from JMS Drain Services was my service technician who arrived well within the window scheduled service time. Joe came in, inspected the sink to determine how to resolve my issue, took out the tool (snake apparatus) to clear the sink, and departed my premises within 15 minutes. I was pleased he resolved my clogged sink so quickly so I could rest after a night's work. Thank you again, Joe."