Get matched with top ceiling fan pros in Santa Cruz, NM

"I expressed my concern to Kaley, the office scheduler, that I wanted an experienced licensed electrician to reinstall a ceiling fan that had issues. She sent Eric out with Kenny. Eric said the ceiling fan I had was defective and agreed to install a replacement. Kaley told me she would send Eric (who has 4 years experience) to install the fan but instead the very green Kenny showed up. After Kenny installed the fan you could not turn both the light and fan on at the wall. He had to call Eric and ask him how to wire it so that it would not do that. Eric told him how to fix the wiring; but the whole fan was wobbling and clicking when he was done. He admitted that something was wrong and he did not know what. He called Eric to figure it out while I called Kaley who did not answer and left a message. Kaley called back later and said she would send Eric out to fix the problem. Eric did come out but brought Kenny with him. Eric turned on the fan, looked at the obvious wobbling and clicking and said that nothing was wrong with the fan and that they all wobbled and made noise. I knew this was not true because I looked at the Lowes reviews about how smooth and quiet these fans were. Also, Kenny had admitted that something was wrong. I told Eric about the troubleshooting options for wobbling and noise. Eric was belligerent and refused to check anything. Such as a loose blade armor fan mounting not secure. I told Eric that the manufacturer said you could balance the fan blades by switching one fan blade with a blade from the opposite side. Eric said **That is not true** I said **So you are disagreeing with the manufacturer?** He did not say anything but told Kenny to switch the fan blades. He refused to check the blade arms, the fan mounting, the outlet box, or the mounting bracket to see if secure as recommended by the manufacturer. He said **I do not need to look, I know it is fine and Kenny installed some other fans like this with no problem**. Since Eric refused to do the job that Kenny admitted was not right; there was not much I could do about it other than say **Okay I will let it go** and then leave a review. I am now looking for a master electrician, working by himself, who is not trying to protect a green worker, to do this job. UPDATE: Kaley offered to send out an electrician who had more experience than Eric; and his name was Hector. Hector was immediately very polite, friendly, professional, and personable. He did everything he could to see what the problem was and fix it. He removed the ceiling fan and checked over everything. He was able to eliminate the noise by securing the base better. He lined up the chains correctly so that they were no longer difficult to pull and no longer making noise. He worked on balancing the fan blades and got them in better balance. I am overall happy with the experience and the end result. The reason I am not giving more stars is that I initially requested an electrician who was very experienced and skilled. I was told that Eric had 4 years experience and that he would be sent to me. However when the electrician showed up, it was not Eric, it was Kenny who was very green."

"They came to my home the day I called them, unlike other electricians who gave me a two week window, and Rio let me know if they were going to be a few minutes late. The two gentlemen who came were friendly, easy to work with, and highly skilled. They did an excellent job checking outlets and installed lighting fixtures. Their customer service was great, and I will definitely use this company again. I HIGHLY recommend them to any one who needs electrical work. Rio is outstanding! Nancy B."

"Matt is the owner and he is great. He is really friendly, caring, and really professional. He is a great guy. I will use them again in the future. "

"We have textured walls and ceiling, I know it's hard to match the pattern . He got close and perhaps a paint coverup will even things oout.
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"We had a new heat lamp/fan combo installed in our master bathroom. Teddy was on time, price was reasonable; work was done quickly and bathroom was left clean."

Been in business since 1990. No project too big or too small. Customer satisfaction is our motto, financing is available. Senior discount for Angies list customers.

"The furnace took 4 days to get approved( not counting a Sunday) the others were quick but the water heater had to be ordered so without hot water for a week. One ceiling fan was easy but within a year their policy changed and They would not install the one I purchased and had to get a new one approved and then ordered online and took several weeks to get straightened out. Not sure who was at fault, AHS, installer or scheduling with renter. Fee is usually $75 per visit"

"I hired SMRT to do a bath remodel in April of 2012 and was totally satisfied with their services.
This scope of work was to demo the entire kitchen which includes: appliances, cabinets, counter tops, flooring, wall paper,
design the lay-out of the cabinets, pantry and appliances. This project was on a time deadline schedule; demo work to start November 12, 2012 and be completed no later than November 21,2012. Design was completed Tuesday November 6, 2012. Custom cabinets and appliances were ordered late Wednesday, November 7, 2012. I was told the entire remodel would be completed before Thanksgiving day (November 22, 2012). As the previous work completed for me in April, 2012  all precautions were taken to ensure the project was clean and safe working conditions. Congratulations SMRT on another job well done. The entire job was completed on November 20; two days early. Thank You. All my guests said, "you did an awesome job." My father who is an old time carpenter said: "best work he's seen in years."
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Power Generation Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Here at Varela Energy Concepts, we pride ourselves on customer satisfaction and getting the job done in a timely manner. For all of your electrical needs, please give us a call. We welcome questions!