Get matched with top bathtub restoration pros in Santa Cruz, NM

"It was fabulous, we were happy with it. They came in very professionally, very courteous about my house, they covered everything, they were early, a and they worked all day and very careful. I would highly recommend them to anybody."

"John and Chris are the best subs that my partner and I have ever worked with. They do not cut corners and won't leave something that does not have a quality look. They recently installed laminate flooring in our whole house, minus the bathrooms. Their sales woman was patient with us as we went back by their shop 3 times to sample different floor types. While they were working on it we let John know we were interested in redesigning our master bathroom and he already had ideas for us as well. They finished up the floor and it looks great. Have gotten a lot of compliments on it already. John and Chris were able to get started on the bathroom right away once the floors were done and got to a good stopping point. It took us a while to get our plumbing and drywall finished but once those were done they came back out and finished the job up quickly. It looks amazing and they did top quality work. My girlfriend loves the bathroom and spends a lot of time in it! We will be recommending East Mountain Flooring to our friends and family and will use them again when we decide to redo our guest bathroom."

"We had our countertops and both bathrooms done at the beginning of April. The process has been a nightmare and mid way through June and we still haven’t gotten everything finished. The work was very poor and we even had a bubble form in one of the tubs already. They had to come back after the initial spray to do touch ups but they didn’t do them correctly and they are very noticeable so the job doesn’t look new at all. The communication has been horrendous as well. My local rep has ignored me with every attempt to contact them throughout the job so I’ve had to call corporate many times. They don’t really care either. Their response has been that the reps are locally owned and operated franchises so all they can do is encourage the rep to reach out and respond to me but there’s nothing more they can do. So corporate doesn’t seem to have any stake or care in the reputation of their company. We have exposed edges of the finish in our shower that I know will lead to issues, we have very rough areas from the initial spray where they added so much texture they kept jamming up their own equipment, we have dirt and hair in the finish since they didn’t take care in the process of spraying, we have sanding marks from where they tried to smooth out rough areas but didn’t then take care of them any further, there was overspray on our floors and vanity because they also did not cover or protect the areas around the job properly. When they sprayed our kitchen counters I had to get out my own tarps to cover the dining room and tape off the room opening because the mess was getting all over my house. The comment I got from doing that was “that’s way more than I was willing to do.”"