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Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)

Serving Salem, NM and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Wells and Pumps questions, answered by experts

Well pump repair might be covered by your homeowner’s insurance, but it’s typically not. If the damage results from a major storm in your area, flooding, a fire, or some other natural catastrophe, then you should consider filing a claim for the damage. However, if the issue is the result of an aging well pump, your policy will very likely not cover the repair cost. In either case, you should hire a well pump professional inspect your well pump, and then use that information to decide whether or not you should file a claim.

Unfortunately, yes. If your well pump continues working when the flow of water is completely blocked, the motor will burn up. The energy has nowhere to go, thanks to the blockage, so it turns inward. The end result? A ruined well pump and a depleted bank account (once you shop for a replacement.) 

Many contractors offer warranties for parts and labor. Confirm terms before hiring.

Well water can taste different depending on the underground water source it taps into. Some well water tastes slightly sweet, while some may have a slight odor or no taste at all. If you find that you don’t like the taste of well water, a simple drinking water filter can remove most taste and smell.

Servicing includes cleaning filters and coils, checking coolant levels, and inspecting electrical connections.

The Salem, NM homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.