Babcock Construction
Serving Carlsbad, NM and surrounding areas
Approved
In business since 1968
Free estimates
Credit card accepted
"Background:
This is my 5th home and I have had remodeling projects in the past. In this case the remodel was isolated to the kitchen and one bedroom that we wanted a shower installed. In addition we were considering removing carpet from 2 bedrooms and replacing with tile. Babcock Construction is a family owned business started in 1968 and together with the founder, his 3 sons are involved in the business as both craftsman and the business end. They have a conveniently located office/shop in Santa Fe. It is difficult not to be impressed with their facility. It is large, clean and contains many sub shops for cabinet making, carpentry and other typical construction type shops. The difference to others I have seen is the appearance as everything is spotlessly clean and organized. That impressed me as an introduction to the company. When they arrived for the estimate, all of the company brothers and their father arrived and they provided their vision based on a brief outline of what I was looking for. I was immediately impressed with what they were saying and more importantly, how they would do the work. They have various craftsman on staff with the exception of plumbers and electricians however; they have vetted through the years several of each and Babcock had them come to the house for an estimate.
Responsiveness:
At all stages, they were available to answer any questions. This included weekends or evening hours. One of the sons (Steve) was designated as the site foreman and he was there every day overseeing and applying his trade for both detailed tile work, painting, carpentry and refinishing several doors. Early on it became apparent that based on what I was seeing, I wanted to add to my initial project. Steve would tell me what could be done, provide an estimate (after consultation with his brother Richard) and leave it at that. There was never any encouragement or pressure from Babcock to have them perform the additional work.
Quality:
The quality is unlike any contractor I have used in the past. Their attention to detail is nothing short of remarkable. They moved and covered furniture each time it was needed. With any construction project dust and debris are inherent. They did their level best to mitigate this issue everyday. At the conclusion of each workday, they were very thorough in cleaning up their specific location that had been worked on that day and neatly put away their tools in the designated area (garage). Never did I arrive home to find a "mess".
Dependability:
The crew arrived each morning without fail at 7:30AM. There was a minimum of 3 workers but often times up to 5. They actually worked on a federal holiday. At the end of each day I was given an update on what had been accomplished and the schedule for the next day or beyond in some cases.
Professionalism:
Without exception all of the craftsman maintained the highest level of professionalism that I have seen on any construction site. These folks went out of their way to make sure I was satisfied in all that they did which included asking how I liked the progress, recently completed job and many other items of interest to me.
Price:
Being somewhat of a "miser" I was always on top of the price for each project be it the base contract or the many add ons that I contracted for. In the end, the "you get what you pay for" axiom proved to be true. Never did I feel I was charged more than was reasonable.
Summary:
Babcock provided a detailed professional result while keeping the customers needs at the forefront of all that they did. Their degree of professional service is above reproach. The quality I am convinced, can not be overstated. The bottom line is that you can not go wrong contracting with them. You will find customer service, communication and quality is at the top of the list in all that they do.
was"
Response time4 days
Response rate100%
3 neighbors recently requested a quote
