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"We had an amazing experience working with the Basic Basement Company! They finished our small basement and did a wonderful job. The project coordinator kept the work on track and communicated often. Each crew was punctual, professional, and treated our home with respect. We received compliments from every inspector on the quality of the work throughout the project. Don’t hesitate to call The Basic Basement Company for your next project!"

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"We were extremely pleased with the entire process. Matt is professional, organized and a superior craftsman. His crew was the same. Remodeling is loud and messy - there's no way around that - but Matt and his crew were always respectful, pleasant, and cleaned up each day. Their work is exceptional. Matt plans well and always kept us informed of what to expect next and when. Planning for deliveries (like cabinetry) with COVID was tricky, but we were well informed of any challenges and we could plan our lives around it. Older houses always come with surprises, but Matt was always patient to explain things and then give us options so we could make informed decisions. We got exactly what we wanted - but were pleasantly surprised at how smooth things were handled and ecstatic at how beautiful the results are. His attention to the smallest details sent it above and beyond our expectations. We would recommend Matt and his crew to anyone and would use him again most definitely."

"Team was fast, efficient and super friendly. Would recommend"

"Responded quickly and arrived per the slot provided. Job was completed in a timely manner."

"AWESOME!!!!!!!"

"Tom and his crew did a beautiful job. Everything was done professionally and showed great attention to detail. I highly recommend TQ Contracting. The bathroom came out better than I envisioned."

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Carlos Dominguez shows no respect to his customer. It is unprofessional - and totally unacceptable - to not answer my emails, telephone calls, text messages. He walked away from my kitchen remodeling project after my email, where I expressed unhappiness with the quality of work, expecting more from someone who has 95% five-star rating. In three and a half days of work there were multiple mistakes in plumbing: including selecting the wrong PVC fittings, not installing the roof vent flashing properly, and drilling oversized holes in the studs violating the building code. Similarly - ignoring the manufacturer's installation manual - he shows up with the wrong duct size for the kitchen exhaust. It must be embarrassing to face criticism from a homeowner, who seems to know more, or care more about things getting done right. His answer: sending a check back without any word, claiming full credit for unfinished, uninspected work. No discussion. Is client satisfaction is the number one goal?"

"Very well. We were very happy with the quality of work and time period, considering it was Covid times. The time lines and communication was very prompt and work quality was excellent. We are very happy"