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"I moved into this house in Somerset. I am on a wheelchair & the following work had to be done : 1. to manoever my wheelchair they had to remove a small wall by the toilet & move the electricals in the area. 2. Provide a new GFCI outlet & install a new Brondell Swash bidet seat. 3. Install a wheelchair ramp to get into the house on my wheelchair. Without getting the above work done I could not move into the new house. Carlos & his team from ‘Reflections Home Improvement’ not only did an excellent job - but were very empathetic about my condition and completed the projects on the promised date - so that I could move in. Everything was done promptly, professionally & politely & at a reasonable price. I would highly recommend ‘Reflections Home Improvement’ to anyone wanting to have Home improvement projects done satisfactorily & at a reasonable price."

"excellent, on time saved me money, did an awesome awesome job"

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Miek came in and let me know a repair will be a few hundred and it may work for a couple of days or years. he informed me that there was a lot of crap on the bottom of the talk so its time was ending, or replace it. I went with the repair and for months it all worked. Then the sad day came when I had to replace the tank. Mike and his assisant were great!! They were polite and made sure everything was the way they found it (frankly it was probably cleaner than he found it). I HIGHLY recommend him. I guarantee anytime I need anything in plumbing or heating he will get a call. Teh only thing bigger then him is his knowledge and his heart. He is honest and a GREAT plumber"