Get matched with top biohazard remediation specialists in Colonia, NJ

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"Rodger did a great job. Saved my wood garage door which was rotted at the bottom. I should get many more years of use from this fix. The door was over 45 years old. Happy it turned out well."

"Benedict was able to schedule me quickly for remediation. He put my mind at ease. They worked quickly and the space was spotless when they were done. He explained every step and the system in place has really done the job. He has been a pleasure to work with."

"They did a prompt professional job. I received the report in about 7 days. Mold was found in the air due to high humidity in the air. All of this seemed OK but then I was forwarded to the Biocide company that tried to get me to buy a DIY mold remediation kit. There a time pressure to buy the kit for the best price at $2400. They said the nature of the mold would require a hazardous work fee from any remediation company that would cost from $12,000 - 18,000. This is when I started questioning the service I received. My pulmonologist also looked at the test results & said the mold levels did not seem too bad. Also, the humidity readings on my house thermostat did not read the high level that the report stated. So, I do not know if there was any value with the service & I am not sure if I would recommend them. The only way to really find out would be to call in another testing company but I did not want to spend another $660. So, I had the remediation work done for $1900 & was satisfied."

"Terrific job! Their level of professionalism and care was absolutely wonderful. Steven; Fernando and Andres handled my items as if their own. They made what could have been a stressful situation and made it easy. Alex in the office, was also terrific & caring. If your moving “Great Moving & Storage” is the only way to go !"

"They inspected for lead, moisture, mold and etc."

"I will start off by saying that I am always fair in my reviews, and don't just leave negative or positive reviews. Our experience with ServPro's FIRE RESTORATION SERVICES definitely needs to be shared. We had a fire at our house, and the first step was to hire a restoration/cleaning company like Servpro. About 20 people left their card at my house after the fire, and after meeting with salesperson Felix, we were sold. I can't even blame this on the salesman, because he was nice, understanding, explained in detail what was going to happen, etc. The problem is clearly upper management. I was told that the fire damage would be remediated, unsalvageable goods would be documented in detail, all surfaces would be cleaned and encapsulated, etc. What did I get? Well, first, that "inventory" was basically a bunch of low quality photos of stuff thrown on my deck. All surfaces "cleaned" meant leaving my refrigerator smelling like rotten food, dirty floors, etc. Remediation fire damage meant putting 3 holes in my ceiling from removing insulation in the attic (5' clearance). Mark, the supervisor, sounded like he was doing the best he can, but when I ask about coming back to clean the fridge he needs to "check with management". I never got a call back. During the job I was told things like "this is taking too long", which is probably why the "detailed inventory" was a multi page pdf of illegible content. Moral of this story - there are many other options of restoration services out there, please pass on Servpro and save yourself the stress through an already stressful disaster. Now, if you decide to pass on my suggestion, then ABSOLUTELY take this next one. When they offer you their Reconstruction services, YOU ARE NOT INTERESTED! I made the mistake of entertaining this idea, as it seemed convenient. I liked the idea they would be familiar and they told me they would do a free estimate since i was already working with servpro. Same company right? WRONG. You know, one of these other fire restoration contractors made a good point to me. He was a contractor, servpro is restoration. He said he wouldn't go into restoration just because he's already doing construction because he already has his specialty. Well, servpro has gone into construction to just grab a larger share of this market (this market being helping with people's disasters). Bottom line, after evaluating my negative experience with the restoration among other areas within the estimate, I couldn't bring myself to work with this company. Then when it came down to part ways and I am citing all the promises that were not fultilled, then (and I quote) "the restoration division is completely separate from reconstruction" and now "I never told you I would give you a free estimate" (cue recorded phone call) and also my negative experience is "the cost of doing business". This is likely the longest review I have ever written, and rightfully so because you as a prospective customer deserve to be navigated properly as I wish I was. In the end, hard pass."

"Jim, Eileen & team were incredible! We had a biohazard (previous rodent infestation) that needed cleaning along with the clutter that had accumulated. These folks hit the ground running and were incredibly hard working and efficient and thorough. They were also really kind and responsive and practical (for example, there was something I wanted to save and they helped me be realistic - sometimes I saved it anyway, and sometimes I let it go, but it was really easy to make the decisions. This cleanout was worth every penny and I truly don't know what I would have done without Jim and team. Jim was also great beforehand in helping me understand what they would (and wouldn't do), how to prepare, etc. I have done a similar cleanout elsewhere, and Jim's prices are very competitive. I am so grateful!"