Get matched with top house leveling pros in Georges Mills, NH

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"He was great, great work and got the job done on schedule."

"They did excellent work and the problem has been resolved"

"Great job, and price couldn't be beat."

"Excellent service and quick to respond. Highly recommend."

"building is 5 1/2 inches out of square. Each corner is a different height. Wall lean, slab looks like it had a windshield wipers try to spread it....see photos mikeclowconstruction.net"

"I had serious water problems in my basement, and a crumbling foundation. The concrete block foundation had lost a lot of its grout and was bulging dangerously. Wright straightened the wall, installed French drains on two sides of the house, insulated the interior walls and ceiling of the basement, and installed a thick plastic vapor barrier on the floor. They poured about four inches of cement on the floor and installed a heater that will keep the temperature above freezing in the basement. This makes it easier to turn on the water and to heat the upstairs if I come up in the winter. The cost was about $40,000. I was very pleased with Wright's workmanship, responsiveness and the quality of their staff. I would recommend Wright without hesitation to anyone with an engineering problem."