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Yes, you should plan on being home when a window cleaner is cleaning your windows. The professional will clean both sides of the glass and will likely disassemble parts of your windows from the inside to clean and inspect the inner components, including the balances and weatherstripping. Much of this work requires interior access to your home, which means someone will need to be home to provide access to the window cleaner.

Generally speaking, you should clean your windows and any associated fixtures and treatments every six months. Otherwise, clean them as needed to keep everything running smoothly. If you live in a part of the country with especially hard water, you may have to clean them three or four times per year, and the same goes for areas where insects, pollen, dirt, and other debris can soil your windows and potentially cause issues with the moving parts.

Yes, many professionals use biodegradable detergents and water-efficient cleaning techniques to minimize environmental impact.

The simplest way to clean stained glass windows is by using warm distilled water and a damp cloth. Distilled water won’t corrode the stained glass or leave residue behind. Avoid using cleaners with alcohol or ammonia. However, you should only clean when necessary. Stained glass windows are fragile, and excessive cleaning could cause fading, weakening of the solder, or other damage.