Get matched with top nest installation pros in Ponca, NE

"I have to admit, I was really disappointed with my overall experience. I was told that I could one time do a reimbursement. First off, why would you do that if you have already paid for service?!?! Then it took almost a week to get some one to address my situation. Now, I do realize that it does take time to get things rolling, but a week?? The gentleman that came to do the work was knowledgeable, but he didn't want to work with he Google representative to make sure that my NEST was/wasn't working properly. He was very short with the rep. and after several minutes of debating with him finally gave in and addressed both of our concerns. The other concern I had was, I was told that I would not have to pay anything this time, because of the delay, yet the rep. said I owed $65.00. He showed me the data he had and sure enough it said that I owed $65.00. Why, would a rep. from your own company tell me this and then turn around and not honor it?!?!? I sure hope that it doesn't take that long to get service the next time, that I need to have something done. What ever happened to customer service?? REALLY DISSSAPPOINTED!!!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"AJ did a great job! First of all, he stepped away from his “off” Day to come to our rescue! He was efficient, knowledgeable, and diagnosed the issue in just a few minutes. He also went the extra mile and found a bird’s nest in our exhaust vent and cleaned that out for us. Got the parts ordered that we needed and we were up and running quick!"

Specializing in kitchen and bath design and remodel, custom interior woodwork, vintage woodwork restoration, and custom tile. I am the sole proprietor, with seventeen years of remodel experience. I create beautiful interiors through superior custom woodwork, built-ins and tile work combined with well thought out design to best suit the homeowner's needs and lifestyle.

J and L Construction has over 29 years of experience in the general contracting industry. We serve the Sioux Falls and surrounding areas of SD.

We specialize in handyman services, home repairs, home improvements, and more. We pride ourselves on the quality work we provide, while delivering great customer service. Call -or- click to schedule a free estimate today!

We specialize in all phases of remodeling for your home, business, bathrooms, kitchens, finishing basements, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!