Get matched with top window pros in Ogallala, NE

"IMPORTANT UPDATE FOR THIS REVIEW: Scott at Complete Basement Systems reached out to me after reading my initial comments (below). He worked with me to resolve the situation and I am pleased to say that, after becoming aware of my concerns, this company has provided truly excellent customer service! Thank you, Scott, for your attention and follow up. *****Review updated to 5 stars all around! ***** -------------------------------------------------------------------------------- The field inspector was great and explained the work that needed to be done on my driveway and sidewalk. The team arrived ahead of schedule and went straight to work. Concrete repair looks great, but LOTS of splashed residue on my front siding and windows that quickly turned into large dark spots. I emailed the company, along with a few photos, to at least find out how to best deal with the stains and heard nothing back even after 3 attempts. Absolutely no response. Zero calls. Zero follow-up emails. The work quality and initial inspection/quote process of this company are great. The courtesy of their team members is great. The collateral damage, at least in my case, was substantial. Follow-up customer service after the job is complete is really terrible, as in apparently non-existent, and it will most definitely affect my willingness to recommend them to my contacts, even though the actual concrete repair was well done."

"My computer (Windows XP) was running very slow and had become almost inoperable. It was taking a very long time to process anything, especially anything to do with the internet. IE was taking 100% of the cpu most of the time. Jim worked on my computer remotely for several days defragging, cleaning, anti-virus, malware, etc., but could not get it to perform anywhere near where it should. We decided that I needed a new computer. Jim built me a new computer (Windows 7 with racing stripes). The new system works very well and I am pleased with it. When Jim switched my files over from old to new, the Kodak Easy-Share program with my pictures did not get transferred. He has promised to make that transfer when he installs a new door covering the DVD reader which was broken upon setup. I will update this review when this occurs. I am very pleased with the new system and would do it all over again if a similar situation were present.
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"Sales process was good, courteous and helpful. Installation instructions were easy to follow. Did have a small issue with one sensor which was easily solved with a call. Control panel is easy to use and well constructed. Phone app is the best part. Not a big fan of a 2 year contract and the monthly rate feels a little high, but definitely a decent system. I had emailed them a question pertaining installing on double hung windows and never received a reply, but other than that their phone support prior to that was good."

We invite you to experience a tradition of customer satisfaction that will exceed your greatest expectations. Our professionalism and quality workmanship will accurately reflect your taste and lifestyle. From conception to completion we work with you until the job is done. We thrive to take care of all of our client's unique needs. We are ethical honest and easy to communicate with. Call us today for a free estimate and we look forward to working with you!

"Very affordable and excellent windows and service."

"The claim process was so smooth. We submitted the claim for each service online and we got response Email with the appointment time and mechanic detail. The technicians showed up within the appointment window and did a good job. We are overall happy with the Choice warranty for the price and value."

Additional phones 1- (800)-880-8800, .1 (877) Neb-glass. Locally owned & operated over 50 years in Nebraska. Additional email - [email protected]. F.

"Over the years we feel like we have gotten value from this service, however, there are constraints on that value.  They have replaced dishwashers and air conditioners etc. for us when ours have died.  They replace one for one - equal quality for equal quality.  We have been allowed to upgrade (by paying the difference) to better replacements and then they have covered those new replacements.  All in all, it has worked for us.  Here is why they don't get a better rating from us.
They obviously negotiate deals with repair/replacement providers which means you are not high priority for these providers which is reflected in their responsiveness to your needs.  This past few years, it appears like they are far more reluctant to replace equipment.  As an example we have two 18 year old air conditioners that break down at least twice a season.  For the past three seasons it seems as if they have practically rebuilt the things vs. just declaring them dead.  Each time there is a service call, we pay $75 so it has begun to add up.
Today, (Saturday) our hot water heater began delivering rusty water and when we checked it, we saw that it has apparently been leaking for awhile and so is likely close to bursting.  In my mind this is an emergency.  AHS (who heard the whole story0 called a company which called me right a way but the earliest they could get someone out was Tuesday.  This is the absolute maximum time window in our AHS agreement (48 hours - business days).  It didn't matter that between now and then we could have 60 gallons of water flood our house.  I called AHS and asked for another provider.  They first suggested that we shut the water to the house off (really?) but they did contact another, who did not bother to call back (they were open at the time of contact).
My husband and I went to Angie's List and called one of the A rated companies.  Long story short is they were here within an hour and we will have a new hot water heater today.
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We offer the highest quality cleaning services for residential and office/commercial cleaning. \nWe help eliminate buyers remorse by weeding out cleaners and sending only the Nation's pros! \nAll of our cleaning jobs are graded by our customers and our cleaners must maintain A+ ratings.\nWe also stand by our work, so you're always covered by the National Cleaning Pros service guarantee!\nWe hope to help you clean your home or office the right way, so don't hesitate hire the National Cleaning Pros today!

My name is chris, i have been cleaning houses for about 1 year on my own, ptiot to that i was working for cleaning company for 3 years. i take pride in my attention to detail and my great customer service skills, i detail oriented and taylor every clean or paint job to my customers needs and wants. I clean and paint homes all over nebraska i love traveling, to areas that have a hard time getting people to do their home improvment jobs. in smaller rule areas as well as larger cities to give them the small town local buisness feel!